Customer Reviews
What People Say About Us
We love what we do, and we hope you do too. Over the years, Capital Direct Lending has helped thousands of
Canadians just like you to realize their dreams. But don’t take our word for it. Here is what just a few of our
clients have to say about our award-winning service.
I was concerned about rates
I was concerned about rates, however felt overall things were clearly explained up front. Appreciated the efficiency and professionalism of both the mortgage broker and the lawyer.
November 1, 2021
We were able to get cash needed for our home renovation
We were able to get cash needed for our home renovation. The customer service experience was wonderful and the fees were better than other places. Very friendly agents.
October 6, 2021
Customer service is always #1 for Capital Direct
Customer service is always #1 for Capital Direct. Richard was concise, honest and simply amazing.
October 1, 2021
We did not have any concerns as we have worked with Capital Direct before
We did not have any concerns as we have worked with Capital Direct before. The process is easy. They are professional, easy to work with and much more easier to work with than banks. The company is great and we would recommend them any day!
October 1, 2021
Capital Direct offers fast and efficient service
Capital Direct offers fast and efficient service, prompt response to our inquiries and successful results. Good service from Jessica!
September 28, 2021
Friendly
Friendly, fast, competent, great service! Richard was amazing helping us achieve our financial goals.
September 9, 2021
Capital Direct has mortgage payments that fit my budget
Capital Direct has mortgage payments that fit my budget. Wonderful people to work with. Service is amazing!
September 2, 2021
I have dealt only with banks before
I have dealt only with banks before. Capital Direct is easier to deal with. The advisor explained and helped me through the process. Easy and no hassle. Thank you!
August 30, 2021
This is our second time dealing with Capital Direct and Nicholas
This is our second time dealing with Capital Direct and Nicholas. Very good service, fast, efficient, friendly to deal with and quick turnaround time.
August 26, 2021
Capital Direct work with you to help solve your problems
Capital Direct work with you to help solve your problems. Richard was exact and precise.
August 24, 2021
The process is easy to understand
The process is easy to understand. Capital Direct made it all very comfortable.
August 9, 2021
I like the first specialist I spoke on the phone before making the appointment
I like the first specialist I spoke on the phone before making the appointment. Excellent service from Richard. I felt like I was making an informed decision. I am also glad that the mortgage specialists are mindful of covid protocols in our city. Good job!!
August 3, 2021
Very personable staff
Very personable staff. I was an hour late but the staff was courteous and kind and took me in an hour late.
July 30, 2021
Service is very good
Service is very good. I enjoy working with Nicolas. He is professional and always answers my questions so I can make an informed decision. Highly recommend.
July 30, 2021
They are very professional and their staff really know what they are doing
They are very professional and their staff really know what they are doing. Excellent service. Very appreciative!
July 26, 2021
We needed a mortgage at short notice
We needed a mortgage at short notice. Capital Direct was fast, easy to work with and their agent was very helpful. They make the process stress-free. Easy to connect when needed.
July 23, 2021
Conversation with the person on the phone was easy and stress
Conversation with the person on the phone was easy and stress-free. Capital Direct is efficient and very professional.
July 22, 2021
Richard answered all our questions and went above and beyond
Richard answered all our questions and went above and beyond. Quick, great service. Informative and professional. I look forward to continued satisfaction with working with Capital Direct.
July 6, 2021