Customer Reviews
What People Say About Us
We love what we do, and we hope you do too. Over the years, Capital Direct Lending has helped thousands of
Canadians just like you to realize their dreams. But don’t take our word for it. Here is what just a few of our
clients have to say about our award-winning service.
The process was clearly laid out and quite seamless.
Rajvir explained everything so that we could understand exactly what was happening. We now have lower payments that have allowed us to be less stressed in such a stressful economical time.
November 19, 2025
Customer service is excellent love it. No need to change
I was hesitant to actually go to the office. I didn’t know what to expect but the customer service made it so pleasant for us. Macy is also great. Made me at ease. Thank you so much Macy.
November 17, 2025
Macy has introduced us to stress free options
Only dealt with banks before researching and learning more about Capital Direct. I didn’t really know what was involved in borrowing on a home equity loan until Macy explained. Macy was great in explaining the 2 options: Home Equity Loan & Flexi-Line. Thank you so much Macy and greatly appreciate your knowledge & service!
September 24, 2025
I can breathe easier with the property taxes paid.
I paid off a credit card and a large sum on others. My life is so much better now. Greg was an excellent consultant and was encouraging every step of the way to completion. It was a long journey, but rewarding.
September 4, 2025
Highly recommend Capital Direct
Highly recommend Capital Direct. I didn't know I could get a mortgage loan from any place other than a bank. Capital Direct was suggested by my broker and after careful investigation I chose Capital Direct.
May 15, 2025
Definitely recommend
Definitely recommend! I would like to thank Macy for always willing to help me whenever I need. She is the best mortgage consultant I've ever met.
April 9, 2025
Keep up the good work
Keep up the good work! Fast and easy - you got approved. Capital Direct made it so easy and made sure the payments are low.
January 10, 2025
Very diligent
Very diligent, polite, honest and, as always, very very helpful in any ways. Highly recommend for a great service and always looks ways to for resolution. Thank you for a great service!
September 25, 2024
Everything seems great so far
Everything seems great so far. Nice place friendly staff. Banks just kept going around and around taking too long to give an answer. I would recommend Capital Direct for fast friendly and helpful service.
September 23, 2024
Deepest thanks for your help
Deepest thanks for your help! I think you are doing a great job. Macy has helped immensely.
August 12, 2024
Very grateful and thank you all
Very grateful and thank you all! The service from our mortgage planner was excellent. Greg and Macy really clarified everything we needed to know. We are very happy with the service provided.
August 12, 2024
Great service
Great service, very professional. I wanted to own home with payments to suit my needs. I have dealt with Macy for year. Always very helpful and professional.
July 18, 2024
Professional treatment
Professional treatment. Straight forward and upfront. No hidden fees. Our current bank rejected our request for an equity loan. I applied at Capital Direct and got approved!
July 9, 2024
Experience was very positive
Experience was very positive. I was looking for an equity loan on property and have had issues with qualifying at banks. I needed the cash flow quickly.
July 2, 2024
Very quick service
Very quick service. They are kind, understanding and welcoming to all scenarios. Macy was great to work with. Informative, helpful and speedy service. Our experience was as smooth as could be.
April 23, 2024
Communication was excellent
Communication was excellent! Capital Direct made our stressful situation less stressful. Our broker was very friendly - reassuring us it will all get better.
January 8, 2024
Very satisfied
Very satisfied! I was easily able to get some cash for emergency uses. My mortgage consultant, Macy, was very professional and informative. She explained everything in details.
January 5, 2024
Overall experience was great
Overall experience was great! Fast and easy application approval. The service provided was efficient and pleasant. The mortgage planner was exceptional!
December 28, 2023