Customer Reviews
What People Say About Us
We love what we do, and we hope you do too. Over the years, Capital Direct Lending has helped thousands of
Canadians just like you to realize their dreams. But don’t take our word for it. Here is what just a few of our
clients have to say about our award-winning service.
Professional services
Professional services! Special thanks to Macy in helping us through the entire process.
April 6, 2021
We didn't know what our options are in borrowing on equity loan
We didn't know what our options are in borrowing on equity loan. Greg explained everything as well as gave us great advices in maintaining our credit history for future lending. Professional and friendly staff. Thank you for getting this done for us, greatly appreciated!
March 29, 2021
The staff at Capital Direct pointed us in the right direction
The staff at Capital Direct pointed us in the right direction, so we were confident to work with them. They offer wonderful and perfect service.
March 23, 2021
This is the fastest loan I've ever done
This is the fastest loan I've ever done. I have enjoyed the efficiency of your company. Thanks!
February 22, 2021
The service has been excellent
The service has been excellent. I wish I could say the same for our bank. I particularly enjoyed working with Stephanie. She has been extremely professional. A real fem. She has been very approachable on every level, answered all our questions. She was very knowledgeable about the product and explained everything to us in a very professional manner.
February 11, 2021
Capital Direct was very helpful
Everything was clearly explained to us upfront and our consultant was accessible to answer questions. It made accessing home equity fast and easy. The terms were easy to understand and everything was explained in detail. Plus everything was covid-safe!
January 26, 2021
Keep working
Keep working! Everything was good. Friendly service. I appreciate great service and expert advice given to us. As a return customer the second time was even quicker and easier. Excellent and thanks to Macy. She is awesome! Capital Direct is much better than a bank. We are a happy client.
January 18, 2021
Quick response time
Quick response time, good payment plan, longer amortization period, fair interest rate.
January 18, 2021
Great service
Great service, good people. It was a good experience.
January 18, 2021
Mortgage agent was compassionate and honest when dealing with my problem
Mortgage agent was compassionate and honest when dealing with my problem. Great, direct service!
December 30, 2020
Easy to deal with and upfront about what to expect
Easy to deal with and upfront about what to expect.
December 30, 2020
Everything was excellent
Everything was excellent - Macy is awesome!
December 15, 2020
I like the mortgage consultant I am working with
I like the mortgage consultant I am working with, Macy. Stress-free experience.
November 2, 2020
This is 3rd time dealing with Capital Direct
This is 3rd time dealing with Capital Direct. I even recommended my sister to them. I received wonderful treatment from Macy in Vancouver BC.
October 28, 2020
Capital Direct was very helpful
If there is a need to access equity in a timely manner Capital Direct fits the circumstances.
October 26, 2020
Wonderful services
Wonderful services, products and timeliness. Staff are top notch.
October 20, 2020
Capital Direct was very helpful
From our first contact with Capital Direct everyone was so kind and honest about the costs involved.
October 14, 2020
Greg made it 'stress free' as much as possible
Greg made it 'stress free' as much as possible. Thank you!
September 10, 2020