Customer Reviews
What People Say About Us
We love what we do, and we hope you do too. Over the years, Capital Direct Lending has helped thousands of
Canadians just like you to realize their dreams. But don’t take our word for it. Here is what just a few of our
clients have to say about our award-winning service.
Whenever I hear Capital Direct advertise on TV or radio
Whenever I hear Capital Direct advertise on TV or radio, I say thank you for my roof out-loud. Great service. It felt like a good choice and ended up being the best choice to get our second mortgage with Capital Direct. The process was fairly smooth and stress free. I was very pleased with Greg and lawyer provided.
April 22, 2021
Capital Direct was very helpful
For nearly 20 years we only dealt with our mortgage broker in every refinancing and debts consolidation. We never thought that we would have an easy and pleasant business experience with Capital Direct. Thanks a lot to Greg for his prompt response on my online application. Greg is highly professional in every business dimension we went through.
April 20, 2021
I used Capital Direct some years ago and very satisfied with their service
I used Capital Direct some years ago and very satisfied with their service. I am extremely happy with Greg. He's been very patient to answer my questions and doubts. Overall am impressed with professionalism of Greg. Will recommend to friends and family.
April 19, 2021
Easy process
Easy process. Jessica and our lawyer were excellent. She was well informed, explained all details and payments. Excellent service!
April 16, 2021
I was looking for a quicker
I was looking for a quicker, more streamlined credit acquisition and not a lengthy, sit on some desks for weeks application process. Greg and Stephanie were excellent. Quick, efficient and explained in a straightforward manner.
April 15, 2021
Capital Direct was very helpful
Our neighbours was so satisfied with Capital Direct service that we gave it a try. We were tired of dealing with banks. The service was friendly, fast and so informative.
April 14, 2021
I had only ever dealt with banks before learning about Capital Direct
I had only ever dealt with banks before learning about Capital Direct. I didn't know what was involved in borrowing on a home equity loan but our mortgage consultant explained everything in detail and I spoke to satisfied clients of Capital Direct. Yes, I was very happy and I liked the mortgage consultant I was working with. I would recommend it highly.
April 12, 2021
Capital Direct was very helpful
It's not a shame to have to go to a lender outside your bank when times are hard for everyone and you don't feel you can ask those closest to you for help knowing they are struggling as well. I was reluctant at first as it is an additional expense but Capital Direct and Macy have been extremely helpful in working the payments I can manage.
April 7, 2021
I just want to thank you for helping me remortgage my condo
I just want to thank you for helping me remortgage my condo. I never thought it would be possible to get under my name, but thanks to Capital Direct I am now stress free and keep my name. Easy process and polite people to deal with.
April 7, 2021
Professional services
Professional services! Special thanks to Macy in helping us through the entire process.
April 6, 2021
We dealt only with banks before
We dealt only with banks before. We went with Capital Direct after reading other client's reviews. Our mortgage consultant was very professional. I will definitely recommend Capital Direct to friends.
March 29, 2021
We didn't know what our options are in borrowing on equity loan
We didn't know what our options are in borrowing on equity loan. Greg explained everything as well as gave us great advices in maintaining our credit history for future lending. Professional and friendly staff. Thank you for getting this done for us, greatly appreciated!
March 29, 2021
Nicholas was very friendly and easy to speak to
Nicholas was very friendly and easy to speak to. I would definitely recommend Capital Direct due to the service level.
March 24, 2021
Capital Direct was very helpful
We have been dealing with banks before but Capital Direct makes everything so much easier. Very nice people to work with and very upfront with all the paperwork.
March 23, 2021
The staff at Capital Direct pointed us in the right direction
The staff at Capital Direct pointed us in the right direction, so we were confident to work with them. They offer wonderful and perfect service.
March 23, 2021
Great customer service
Great customer service, non stress negotiations. I would highly recommend Capital Direct because of their honesty, sincerity and again, great customer service.
March 23, 2021
Capital Direct was very helpful
We had only dealt with the big banks and Capital Direct was much more flexible and easy to work with. We have had great customer service with our representative and any time we have had questions or needed advice he was always available to help.
March 18, 2021
Easy to deal with and better than the banks
Easy to deal with and better than the banks. This has been a good experience to deal with the Capital team.
March 18, 2021