Customer Reviews
What People Say About Us
We love what we do, and we hope you do too. Over the years, Capital Direct Lending has helped thousands of
Canadians just like you to realize their dreams. But don’t take our word for it. Here is what just a few of our
clients have to say about our award-winning service.
Service was excellent
Service was excellent. Richard always makes my experience easy and helps me get my life on track.
March 15, 2021
Capital Direct's interest rates were more reasonable compared to the others
Capital Direct's interest rates were more reasonable compared to the others. Highly recommended for their service, especially Richard, he goes beyond servicing client to help out. If you have any queries, your calls get answered even if it's office off times. Richard always returns calls.
March 12, 2021
We would definitely recommend Capital Direct's services
We would definitely recommend Capital Direct's services. One would have thought this would have been extremely stressful, but it's not. Everyone I have spoken/dealt with has been sincerely interested in helping. No 'shaming' due to our situation with our bank.
March 3, 2021
Capital Direct has been very helpful in the past
Capital Direct has been very helpful in the past. They did a good job now as well. They offer some good advice. Helpful and courteous.
March 3, 2021
Your mortgage consultant
Your mortgage consultant (Nicolas) was very responsive and did explain and simplify the process for me. Generally, simple procedures and cooperative mortgage advisers by constant follow-up.
March 5, 2021
I was worried it would be too expensive
I was worried it would be too expensive. However, it proved easier than bank and also reasonable rates. Nice people to deal with!
February 25, 2021
This is the fastest loan I've ever done
This is the fastest loan I've ever done. I have enjoyed the efficiency of your company. Thanks!
February 22, 2021
Great
Great, quick service. Everything went very smoothly for us. Jessica was very helpful.
February 19, 2021
The gentleman at Capita Direct
The gentleman at Capita Direct (Nicholas) was very helpful and made the process easy to understand. Friendly and easy process.
February 18, 2021
The mortgage consultant made it simple as he explained everything in details
The mortgage consultant made it simple as he explained everything in details. He was patient and courteous. I would recommend Capital Direct because of the ease in which I was able to access equity from my home - hassle free.
February 16, 2021
Received big help from Richard
Received big help from Richard. Very objective, great knowledge and a true pro. If possible, we will campaign 'For Richard@Capital Direct' honestly. Very patient, very understanding and helpful. It was a pleasure to work with him. God Bless!
February 12, 2021
The service has been excellent
The service has been excellent. I wish I could say the same for our bank. I particularly enjoyed working with Stephanie. She has been extremely professional. A real fem. She has been very approachable on every level, answered all our questions. She was very knowledgeable about the product and explained everything to us in a very professional manner.
February 11, 2021
Capital Direct has an outstanding review online
Capital Direct has an outstanding review online. This is the reason I went to Capital Direct. The staff is very helpful and explains everything in a very detailed manner. Thank you Nicholas!
February 5, 2021
Easy to deal with
Easy to deal with, very pleasant and helpful. Everything was great. Excellent service, thank you so much!
February 1, 2021
Capital Direct was very helpful
Initially I was worries about the interest rate but it was good compared to other lenders. Good, quick customer service. Thank you for your assistance!
February 1, 2021
We were having difficulty through a bank and decided to try this out
We were having difficulty through a bank and decided to try this out. Easy application, easy to deal with process and approval.
January 26, 2021
Capital Direct was very helpful
Everything was clearly explained to us upfront and our consultant was accessible to answer questions. It made accessing home equity fast and easy. The terms were easy to understand and everything was explained in detail. Plus everything was covid-safe!
January 26, 2021
Keep working
Keep working! Everything was good. Friendly service. I appreciate great service and expert advice given to us. As a return customer the second time was even quicker and easier. Excellent and thanks to Macy. She is awesome! Capital Direct is much better than a bank. We are a happy client.
January 18, 2021