Customer Reviews
What People Say About Us
We love what we do, and we hope you do too. Over the years, Capital Direct Lending has helped thousands of
Canadians just like you to realize their dreams. But don’t take our word for it. Here is what just a few of our
clients have to say about our award-winning service.
I would recommend Capital Direct to my friends and family
I would recommend Capital Direct to my friends and family. All of my concerns were addressed by Macy, my mortgage consultant. Thank you Capital Direct!
August 3, 2021
I am proud of my mortgage consultant how she explained everything so nicely
I am proud of my mortgage consultant how she explained everything so nicely. Capital Direct was there to help with my problems. I am happy and appreciative, thanks!
July 26, 2021
I was looking to purchase a new home and Capital Direct acted very fast
I was looking to purchase a new home and Capital Direct acted very fast. Within 3 business days our application was approved. Macy was very helpful and detailed with everything. The process was so smooth and quick! Also, Macy is a multi-languages speaker so it helped our communication.
July 14, 2021
We've only worked with banks in the past
We've only worked with banks in the past. Capital Direct helped us to get our second home. They are easy to work with. Staff are detailed oriented and professional. All in all, you are fabulous!
July 13, 2021
Customer service was fantastic
Customer service was fantastic, we felt what was offered was fair and felt very comfortable going forward. Capital Direct's lower interest rate was very intriguing, so we looked into it and found it would work for us.
July 13, 2021
Fast service
Fast service, friendly, treat you well, reasonable rates and fees. Get the job done fast and nicely. Very happy, will use again and refer friends and family.
July 13, 2021
I trust Bill Good as he does your commercials
I trust Bill Good as he does your commercials. Greg is a very knowledgeable person and he answered all our questions.
July 13, 2021
The pure ease of dealing with Macy
The pure ease of dealing with Macy. Wonderful person and the whole process was not stressful at all. Keep doing what you are doing. Banks should follow Capital Direct's motto. Thank you Macy for all you have done for us!
July 13, 2021
I really appreciate the service from Capital Direct mortgage planner
I really appreciate the service from Capital Direct mortgage planner, and the receptionist. It made me feel comfortable especially when I talked to them face to face.
July 6, 2021
No concerns at all
No concerns at all. The staff were friendly and professional. Clear explanation of the process. Happy with the service!
June 18, 2021
My mortgage planner was very helpful in explaining to me my options
My mortgage planner was very helpful in explaining to me my options. The experience was quick and easy.
June 14, 2021
Capital Direct was very helpful
I'd only work with banks and when I spoke with Greg he made the process easy and understandable. Would recommend Capital Direct to anyone who asks. Great, great service!
June 11, 2021
You care to help
You care to help, listen well and are easy to work with. We appreciate your efficiency. It gave us the ability to move forward on some business ventures that needed capital.
June 11, 2021
I spoke with my clients who have used Capital Direct services
I spoke with my clients who have used Capital Direct services. Stephanie and Greg have been very helpful and processed everything very quickly. To summarize: trust, efficient, friendly, fast.
June 11, 2021
No concerns at all
No concerns at all, the TV advertisement helped me make my decision to reach out. It was a really easy process and staff were very helpful and informative. I would like to thank Macy for her help throughout the process.
May 31, 2021
I did not feel pressured
I did not feel pressured. Fits our budget and makes it possible to live. Macy was patient with our application.
May 14, 2021
This is the second time we used your services
This is the second time we used your services. Macy did a great job! She is an asset to Capital Direct team. In short - expertise, flexibility, done on time!
May 10, 2021
We are very satisfied with the service we received from our mortgage consultant
We are very satisfied with the service we received from our mortgage consultant, Greg. He provides concise, direct and very clear info. He is very helpful and genuine. The process is simple, direct and fair. Very satisfied!
May 3, 2021