Customer Reviews
What People Say About Us
We love what we do, and we hope you do too. Over the years, Capital Direct Lending has helped thousands of
Canadians just like you to realize their dreams. But don’t take our word for it. Here is what just a few of our
clients have to say about our award-winning service.
The process was uncomplicated and made easy
The process was uncomplicated and made easy. I appreciated the ease of doing business with Capital Direct.
August 6, 2021
I would recommend Capital Direct to my friends and family
I would recommend Capital Direct to my friends and family. All of my concerns were addressed by Macy, my mortgage consultant. Thank you Capital Direct!
August 3, 2021
I like the first specialist I spoke on the phone before making the appointment
I like the first specialist I spoke on the phone before making the appointment. Excellent service from Richard. I felt like I was making an informed decision. I am also glad that the mortgage specialists are mindful of covid protocols in our city. Good job!!
August 3, 2021
Very personable staff
Very personable staff. I was an hour late but the staff was courteous and kind and took me in an hour late.
July 30, 2021
Service is very good
Service is very good. I enjoy working with Nicolas. He is professional and always answers my questions so I can make an informed decision. Highly recommend.
July 30, 2021
They are very professional and their staff really know what they are doing
They are very professional and their staff really know what they are doing. Excellent service. Very appreciative!
July 26, 2021
I am proud of my mortgage consultant how she explained everything so nicely
I am proud of my mortgage consultant how she explained everything so nicely. Capital Direct was there to help with my problems. I am happy and appreciative, thanks!
July 26, 2021
We needed a mortgage at short notice
We needed a mortgage at short notice. Capital Direct was fast, easy to work with and their agent was very helpful. They make the process stress-free. Easy to connect when needed.
July 23, 2021
Conversation with the person on the phone was easy and stress
Conversation with the person on the phone was easy and stress-free. Capital Direct is efficient and very professional.
July 22, 2021
I was looking to purchase a new home and Capital Direct acted very fast
I was looking to purchase a new home and Capital Direct acted very fast. Within 3 business days our application was approved. Macy was very helpful and detailed with everything. The process was so smooth and quick! Also, Macy is a multi-languages speaker so it helped our communication.
July 14, 2021
We've only worked with banks in the past
We've only worked with banks in the past. Capital Direct helped us to get our second home. They are easy to work with. Staff are detailed oriented and professional. All in all, you are fabulous!
July 13, 2021
Customer service was fantastic
Customer service was fantastic, we felt what was offered was fair and felt very comfortable going forward. Capital Direct's lower interest rate was very intriguing, so we looked into it and found it would work for us.
July 13, 2021
Fast service
Fast service, friendly, treat you well, reasonable rates and fees. Get the job done fast and nicely. Very happy, will use again and refer friends and family.
July 13, 2021
I trust Bill Good as he does your commercials
I trust Bill Good as he does your commercials. Greg is a very knowledgeable person and he answered all our questions.
July 13, 2021
Macy was great to work with
Macy was great to work with. Very accommodating and easy to work with.
July 13, 2021
The pure ease of dealing with Macy
The pure ease of dealing with Macy. Wonderful person and the whole process was not stressful at all. Keep doing what you are doing. Banks should follow Capital Direct's motto. Thank you Macy for all you have done for us!
July 13, 2021
Richard answered all our questions and went above and beyond
Richard answered all our questions and went above and beyond. Quick, great service. Informative and professional. I look forward to continued satisfaction with working with Capital Direct.
July 6, 2021
I really appreciate the service from Capital Direct mortgage planner
I really appreciate the service from Capital Direct mortgage planner, and the receptionist. It made me feel comfortable especially when I talked to them face to face.
July 6, 2021