Customer Reviews
What People Say About Us
We love what we do, and we hope you do too. Over the years, Capital Direct Lending has helped thousands of
Canadians just like you to realize their dreams. But don’t take our word for it. Here is what just a few of our
clients have to say about our award-winning service.
Please keep up the great service. It is hard to find at banks.
Had only dealt with banks, but saw some commercials about Capital Direct and did some research and saw that there was a lot of positive reviews. I will recommend Capital Direct and Richard as I was very impressed with the whole process.
February 18, 2026
The service is fast & reliable.
No one else would give me a mortgage based on the value of my home. The consultant I dealt with was amenable. The mortgage fits my budget.
February 11, 2026
Amazing customer service by Stephanie!
We liked the flexibility and access to products that are more competitive than other lenders.
February 6, 2026
Great service! Very friendly!
I would highly recommend Capital Direct to my friends and family. Capital Direct are easy and have a quick turn around.
February 6, 2026
My mortgage consultant Richard explained everything to me in detail. I am very happy with his service and quick responses.
I will highly recommend Richard for the outstanding service he supplied to me. He knows about helping people and I appreciate that a lot. Everything went so smoothly I can’t believe it.
February 6, 2026
This is one company that delivers what it promises.
The process was seamless and the mortgage planner was excellent. I would like to personally thank Nicholas for his sensitive, thoughtful and respectful management of this process. He brought a particularly dignity to this experience.
January 28, 2026
The mortgage plan was within our budget.
The mortgage advisor, Richard, was both courteous and efficient.
January 7, 2026
I needed funds to complete renovations and purchase a home.
Your attention and service is 100% better than any bank I have ever dealt with.
December 29, 2025
Our consultant Richard is quick and proficient.
I think you're ahead of the game. Thanks for helping us, once again Capital Direct is quick and proficient.
December 28, 2025
Service was great & my requests to speed up matters was granted. I would do this again!
The process went smooth and you have kind, hard working people like Nicholas. If I have any future plans to borrow, I would indeed come back here to Capital Direct.
December 8, 2025
I would recommend their services!
I like to deal with Capital Direct.
December 1, 2025
I needed funds to complete renovations and purchase a home.
Your attention and service is 100% better than any bank I have ever dealt with.
November 24, 2025
Very easy and fast.
Our advisor was very thorough in explain the process and terms. It was easy to understand.
November 20, 2025
The process was clearly laid out and quite seamless.
Rajvir explained everything so that we could understand exactly what was happening. We now have lower payments that have allowed us to be less stressed in such a stressful economical time.
November 19, 2025
Customer service is excellent love it. No need to change
I was hesitant to actually go to the office. I didn’t know what to expect but the customer service made it so pleasant for us. Macy is also great. Made me at ease. Thank you so much Macy.
November 17, 2025
The process was very straight forward and all of the representatives were easy to deal with.
A straightforward process that understands people have different requirements and employment situations.
November 17, 2025
Macy has introduced us to stress free options
Only dealt with banks before researching and learning more about Capital Direct. I didn’t really know what was involved in borrowing on a home equity loan until Macy explained. Macy was great in explaining the 2 options: Home Equity Loan & Flexi-Line. Thank you so much Macy and greatly appreciate your knowledge & service!
September 24, 2025
Fast, reliable and stress free
Richard was efficient, got me a quote in a day and answered all my questions. I have used Capital Direct before and was pleased with the service.
September 23, 2025