Customer Reviews
What People Say About Us
We love what we do, and we hope you do too. Over the years, Capital Direct Lending has helped thousands of
Canadians just like you to realize their dreams. But don’t take our word for it. Here is what just a few of our
clients have to say about our award-winning service.
The gentleman at Capita Direct
The gentleman at Capita Direct (Nicholas) was very helpful and made the process easy to understand. Friendly and easy process.
February 18, 2021
The mortgage consultant made it simple as he explained everything in details
The mortgage consultant made it simple as he explained everything in details. He was patient and courteous. I would recommend Capital Direct because of the ease in which I was able to access equity from my home - hassle free.
February 16, 2021
Received big help from Richard
Received big help from Richard. Very objective, great knowledge and a true pro. If possible, we will campaign 'For Richard@Capital Direct' honestly. Very patient, very understanding and helpful. It was a pleasure to work with him. God Bless!
February 12, 2021
The service has been excellent
The service has been excellent. I wish I could say the same for our bank. I particularly enjoyed working with Stephanie. She has been extremely professional. A real fem. She has been very approachable on every level, answered all our questions. She was very knowledgeable about the product and explained everything to us in a very professional manner.
February 11, 2021
Capital Direct has an outstanding review online
Capital Direct has an outstanding review online. This is the reason I went to Capital Direct. The staff is very helpful and explains everything in a very detailed manner. Thank you Nicholas!
February 5, 2021
Easy to deal with
Easy to deal with, very pleasant and helpful. Everything was great. Excellent service, thank you so much!
February 1, 2021
Capital Direct was very helpful
Initially I was worries about the interest rate but it was good compared to other lenders. Good, quick customer service. Thank you for your assistance!
February 1, 2021
We were having difficulty through a bank and decided to try this out
We were having difficulty through a bank and decided to try this out. Easy application, easy to deal with process and approval.
January 26, 2021
Capital Direct was very helpful
Everything was clearly explained to us upfront and our consultant was accessible to answer questions. It made accessing home equity fast and easy. The terms were easy to understand and everything was explained in detail. Plus everything was covid-safe!
January 26, 2021
Keep working
Keep working! Everything was good. Friendly service. I appreciate great service and expert advice given to us. As a return customer the second time was even quicker and easier. Excellent and thanks to Macy. She is awesome! Capital Direct is much better than a bank. We are a happy client.
January 18, 2021
Liked the mortgage consultant
Liked the mortgage consultant. Satisfied with performance of mortgage planner.
January 18, 2021
Quick response time
Quick response time, good payment plan, longer amortization period, fair interest rate.
January 18, 2021
Great service
Great service, step by step explanation of services and helping in making the correct decision.
January 18, 2021
I would recommend it highly because of great service and low interest rates
I would recommend it highly because of great service and low interest rates. Thank you to the agent that helped me - Richard. Keep up the good service!
January 18, 2021
Great service
Great service, good people. It was a good experience.
January 18, 2021
The service is exceptional
The service is exceptional. Very professional and easy to deal staff.
January 14, 2021
I would be pleased to work with Capital Direct for many years to come
I would be pleased to work with Capital Direct for many years to come. And would love to do business many times more.
January 14, 2021
Mortgage agent was compassionate and honest when dealing with my problem
Mortgage agent was compassionate and honest when dealing with my problem. Great, direct service!
December 30, 2020