Customer Reviews
What People Say About Us
We love what we do, and we hope you do too. Over the years, Capital Direct Lending has helped thousands of
Canadians just like you to realize their dreams. But don’t take our word for it. Here is what just a few of our
clients have to say about our award-winning service.
The mortgage plan was within our budget.
The mortgage advisor, Richard, was both courteous and efficient.
January 7, 2026
I needed funds to complete renovations and purchase a home.
Your attention and service is 100% better than any bank I have ever dealt with.
December 29, 2025
Our consultant Richard is quick and proficient.
I think you're ahead of the game. Thanks for helping us, once again Capital Direct is quick and proficient.
December 28, 2025
Service was great & my requests to speed up matters was granted. I would do this again!
The process went smooth and you have kind, hard working people like Nicholas. If I have any future plans to borrow, I would indeed come back here to Capital Direct.
December 8, 2025
I would recommend their services!
I like to deal with Capital Direct.
December 1, 2025
I needed funds to complete renovations and purchase a home.
Your attention and service is 100% better than any bank I have ever dealt with.
November 24, 2025
Very easy and fast.
Our advisor was very thorough in explain the process and terms. It was easy to understand.
November 20, 2025
The process was clearly laid out and quite seamless.
Rajvir explained everything so that we could understand exactly what was happening. We now have lower payments that have allowed us to be less stressed in such a stressful economical time.
November 19, 2025
Customer service is excellent love it. No need to change
I was hesitant to actually go to the office. I didn’t know what to expect but the customer service made it so pleasant for us. Macy is also great. Made me at ease. Thank you so much Macy.
November 17, 2025
The process was very straight forward and all of the representatives were easy to deal with.
A straightforward process that understands people have different requirements and employment situations.
November 17, 2025
Macy has introduced us to stress free options
Only dealt with banks before researching and learning more about Capital Direct. I didn’t really know what was involved in borrowing on a home equity loan until Macy explained. Macy was great in explaining the 2 options: Home Equity Loan & Flexi-Line. Thank you so much Macy and greatly appreciate your knowledge & service!
September 24, 2025
Fast, reliable and stress free
Richard was efficient, got me a quote in a day and answered all my questions. I have used Capital Direct before and was pleased with the service.
September 23, 2025
Great Service. Richard is great!
Having your own business has always been hard dealing with banks. Capital Direct’s flexible criteria is a bonus.
September 22, 2025
I can breathe easier with the property taxes paid.
I paid off a credit card and a large sum on others. My life is so much better now. Greg was an excellent consultant and was encouraging every step of the way to completion. It was a long journey, but rewarding.
September 4, 2025
Great service and very quick response time.
Richard made things very stress-free in the initial consultation. I am very proud with the overall results and service. Please do not change anything. Your company helps us!! I am very grateful. Thank you!!
August 14, 2025
Thank you for taking the time to listen
Thank you for taking the time to listen, and not making one feel lost in an ocean of banks. They were approachable, professional, knowledgable, patient staff, and made my experience helpful.
July 15, 2025
Very professional staff
Very professional staff and easy to work with. Mortgage payments fit my budget and it was easy and quick!
July 15, 2025
Open & honest and explained everything in detail
Capital Direct (Richard), was open & honest and explained everything in detail. Made us feel comfortable and understanding of what was involved. Capital Direct has been wonderful in every way possible. We couldn't be happier with the service and turn around. Richard is second to none, offering amazing service!
June 24, 2025