Say About Us
we hope you do too. Here
is what a few of our BC clients
have to say!
But don't take our word for it.
Here is what just a few of our clients have to say about our award-winning service:
Edward P., Coquitlam, BC | May 18, 2018
"We were very satisfied. Wonderful service. Had only ever dealt with banks before."
Kathleen L., Delta, BC | May 17, 2018
"Great service, helpful consultants and staff. We appreciate the respectful service we received. Greg was patient and helpful. Much thanks."
Michael G., Delta, BC | May 16, 2018
"Efficient service. Was looking for quick access to additional capital. Very professional and customer focused. "
Stephanie M., Abbotsford, BC | April 10, 2018
"Service was quick and efficient - a smooth and transparent service. Thank you! This was a good experience during what can be a stressful time."
"I'd recommend Capital Direct because of how much information I received, and never felt pressured. I took my time and asked a lot of questions. "
Louise W., Richmond, BC | March 26, 2018
"Macy has taken care of everything that is required. She is such a professional lady - I can only thank her for all she has done for us. "
"The service I received was wonderful and very friendly and most of all, very helpful in completing my decision to go with Capital Direct. Everything was explained so I understood it all. Wonderful people to work with. I would like to thank Greg for explaining everything so I understood all. Thanks again."
John P., Vancouver, BC | March 16, 2018
"Service was excellent. Well informed and very professional. I had only dealt with banks prior to Capital Direct. The mortgage consultant was excellent."
Kathleen H., Vancouver, BC | March 12, 2018
"We enjoyed working with Greg as he was very professional and informative and a pleasure to deal with. We would recommend Capital Direct to anyone. Capital Direct is doing a great job."
"Sophia has been amazing. I'd recommend Capital Direct for the quality of service we received. Also, for the promptness and advice. Communication with Sophia was excellent. She explained everything in detail. Sophia went the extra mile to make sure we were happy - thank you Sophia."
Cindy H., Richmond, BC | March 2, 2018
"I would recommend Capital Direct because the process has been simple and clear and my broker explained everything clearly."
Peter D., Surrey, BC | February 27, 2018
"I'm very satisfied with the service and staff - met my expectations. Staff is friendly and helpful. I've enhanced the value of my property."
"We will highly recommend Capital Direct to our family and friends because of the good service and splendid information we received from Macy. We had already dealt with other banks and were not happy. Our mortgage consultant, Macy has a well oriented knowledge and we were very satisfied and happy."
Christopher T., Hope, BC | February 2, 2018
"Service, service, service. Greg, our mortgage consultant, explained everything in detail."
Lorna F., Chilliwack, BC | February 2, 2018
"I'd recommend Capital Direct because of the professional service, and things got done quickly."
"Less stress and wonderful service. My experience was wonderful. Everyone in the office was friendly and accommodating. A big "thanks" to Capital Direct and my consultants."
"Greg has been super helpful and went the extra mile. Fast service, excellent staff, and a stress free process. The whole process has been easy, comfortable, and I would definitely recommend Capital Direct to family and friends."
"Greg was very kind and very professional in handling our loan. Thanks Greg!"
Pat C., Port Coquitlam, BC | January 18, 2018
"Great company, great broker, and easy processing of the loan. Your services are terrific. Thanks, Pat"
Santosh K., Surrey, BC | December 18, 2017
"I would recommend Capital Direct because of the quick reply and friendly service."
"I had dealt with Capital Direct before and it was a good experience. The mortgage planner was professional, honest and very helpful. He made getting funds less stressful than I anticipated. I now have some cash flow."
Sandeep B., Surrey, BC | December 18, 2017
"I've worked in customer service for 15 years+ and Greg was amazing from start to finish. Very friendly and helpful, and didn't treat me like 'just another client'."
Debra S., Langley, BC | December 5, 2017
"I received great service, and Greg was informative and professional. We contacted other agencies. Other agencies had higher fees, higher monthly payments, and made me feel upset about my financial situation. Capital Direct worked the best for us. The mortgage payment fits our budget and leaves some money left to live on. Thank you very much."
"Our experience was great. The knowledgeable and friendly people that we were dealing with were so helpful and made me feel at ease. They were able to explain and help in making decisions around what worked for us. There was no pressure put on us. We're able to complete our house renos."
"I would recommend Capital Direct because of the clear, professional, polite, and courteous service. They have a no nonsense approach and a speedy approval process. Macy explained the entire process very clearly."
D., Surrey, BC | November 21, 2017
"I now have cash flow to grow my business, plus my credit cards are paid off. Everything was explained thoroughly during my meeting, despite my many questions. Thank you."
Jerome J., Richmond, BC | November 9, 2017
"I would recommend Capital Direct's service, especially with Greg. Greg is supportive, and listened to all my concerns. "
Sandra W., Coquitlam, BC | October 25, 2017
"I feel that your service in all areas is exceptional. Having access to equity funds with much less hassle than other financial institutions helped in our decision to work with Capital Direct. Thank you Capital Direct."
Arun D., Burnaby, BC | October 25, 2017
"Great service! I would recommend Capital Direct because of the personable and EXCELLENT representative - very thorough."
Nicola A., Delta, BC | October 19, 2017
"Greg was great, very informative and knowledgeable. I would recommend Capital Direct, it is a great program. Our broker was informative and did not judge our situation."
FT, British Columbia | October 19, 2017
"Sophia was very professional. I was able to fulfill my plans. It was a pleasant, easy process which led me to acquiring the money that I needed. "
Robert C., Salt Spring, BC | October 18, 2017
"Greg is very professional. I was a client previously and had a good experience with Capital Direct."
Baldip C., Coquitlam, BC | October 13, 2017
"We'd recommend Capital Direct as they helped us get funds that the banks would not fund. Our mortgage planner was very helpful in getting us the funds that we needed. Macy is very kind. You have a great person on your team. Your services are great."
Robert M., Surrey, BC | September 25, 2017
"The service was fantastic and easy to understand the process. We completed some renos and paid down some debt. We had only dealt with the banks before and had no idea what the process was, until we spoke with your consultant. A big Thank You! "
John L., Maple Ridge, BC | September 18, 2017
"Sophia was outstanding. We needed to simplify our debt situation to free up some cash flow. I felt listened to and respected. Sophia was very thorough and transparent. Thank you!"
Keri S., Prince George, BC | September 13, 2017
"I would absolutely recommend my family and friends to consider Capital Direct's service. I didn't know the procedure, being the first time. The consultant explained it in simple terms. The open and honest arrangement was wonderful and made the finalizing of the documents fast and professional."
Domenica G., North Vancouver, BC | September 6, 2017
"Very professional. Greg was excellent - was all about me and my needs. I would definitely use him again."
Johnny T., Vancouver, BC | August 9, 2017
"We received prompt and professional service. When we first called Capital Direct, we spoke with our consultant who was proactive and direct. The level of service was much better than speaking to the banks and other credit lenders."
Florence P., Vancouver, BC | July 31, 2017
"Thanks to Capital Direct for having MACY. She is prompt and intelligent. This has been my forth experience. THE BEST."
Violet L., Surrey, BC | July 27, 2017
"Having dealt with the banks, I found Capital Direct the best option for me. Now have money to ensure all my debts are paid and can start a better savings program for future needs. I would gladly recommend Capital Direct to anyone who needed help in any money related issues. The service was great and I received excellent advice on the alternatives that would help me. I received emails and phone calls in a timely fashion - I don't see any way it could be improved."
Ann S., Surrey, BC | July 18, 2017
"We recommend Capital Direct because of the excellent service we received. Now have funds to expand our business."
Wayne F., Delta, BC | July 14, 2017
"Easy process. Quick process. Great service - thank you. Everyone was helpful, explained everything in detail, no surprises."
Caroline M., Vancouver, BC | July 7, 2017
"Greg is great! No hassles. "
William S., Deroche, BC | July 6, 2017
"Greg made it happen and cared about getting it done ASAP, as I needed it fast. He did what the bank could not!! Thank you! Very happy with how easy Greg made the process."
Peter C., Surrey, BC | July 5, 2017
"Everything was professional and the process (vs. dealing with the banks) was much more simple. "
Jaymie G., Vancouver, BC | June 6, 2017
"Greg and Macy were excellent in helping us, making it easy for us and faster. Professional and informative with excellent manners. "
Cher K., Vancouver, BC | May 24, 2017
"Greg was effective, efficient. and kind. Greg understood my situation from the first conversation. He was respectful and professional. He was good at explaining the procedures and he always got back to me in a timely manner."
Wayne N., Aldergrove, BC | May 23, 2017
"Greg gave us some important information about our banking - very helpful. He was not pushy or in your face about lending. We found it easy to go through the process and not feel pressured. Friendly and very helpful staff. I feel less stressed. We now have direction (positive direction). Thank you."
Yvonne S., Coquitlam, BC | May 23, 2017
"Very fast, and clearly explained details. Your team is wonderful. Receptionist is very friendly and helpful - keep up the good work."
W.W., Burnaby, BC | May 16, 2017
"Quick, stress free, and great service. Greg was a great help - let us know more about the process (home equity). "
Edna D., Vancouver, BC | May 15, 2017
"You guys are awesome - dealt with me like family. So helpful, especially Macy. "
A.B., Langley, BC | May 10, 2017
"Quicker than dealing with the bank. Funding was given with less steps and one appointment with Capital Direct. Explained everything thoroughly, and meeting was quick and efficient."
Gilda A., Pitt Meadows, BC | May 8, 2017
"Excellent service. By upgrading our property through renovation, we'll increase the value of our home. The mortgage consultant was very helpful. "
Gordon J., New Westminster, BC | April 12, 2017
"We received great service from Macy. She was very helpful and returned calls immediately. She was a great help."
Katie W., Surrey, BC | March 30, 2017
"Capital Direct and Greg treated us with respect, and was very knowledgeable explaining every step and going over the things we did not understand. We would highly recommend Capital Direct to all family and friends. "
Brandon P., Langley, BC | March 28, 2017
"We feel they gave us fair and balanced advice that put our needs first. We needed the money quickly and they got us what we needed. Good job!!"
Geordie G., Abbotsford, BC | March 17, 2017
"I would highly recommend. Very nice, fast, and explained everything well. "
Scott K., Port Moody, BC | March 15 ,2017
"Easy, professional people to deal with. "
Ronald S., Burnaby, BC | March 10, 2017
"We would highly recommend Capital Direct because of the excellent and efficient services we received. The staff are positive and helpful. It was stress free to get approval on our loan and we received the loan in a timely manner. Macy and Greg are organized, efficient, and very good at what they do. We were surprised how quickly we received our loan. We were impressed with the performance of Macy and Greg."
Daniel L., Abbotsford, BC | March 7, 2017
"Great service. Greg was really nice to work with. I didn't know you could borrow with your home. "
Heather E., Gibsons, BC | February 23, 2017
"Very professional and willing to help. Made sure we understood the whole process. Capital Direct was willing to help when the bank would not. We're finally able to do the work needed on our house. I was pleased with the whole process overall."
Alaa A., Coquitlam, BC | February 20 , 2017
"Stress free dealing with your guys, and I have a clear understanding of every point that I signed. I liked the professional handling by Macy, our mortgage consultant. "
Eugene P. Burnaby, BC | February 17, 2017
"My experience was great. I would recommend Capital Direct because of the service I received. The process was made simple and easy. "
Eleanore G., Langley, BC | February 9, 2017
"The service was excellent and the promptness of approval was very good. Sophia was kind and patient. Keep up the good work. Thank you."
Shea S., New Westminster, BC | February 7, 2017
"I was very satisfied with the service. Macy was kind, honest and direct with what we are doing. We appreciate her advice and help. "
Paul W., Surrey, BC | February 3, 2017
"Macy was very helpful and answered all my questions. I'd recommend Capital Direct because of the very helpful staff, and Macy put my mind at ease - made it quick and easy. "
Rozina A., Surrey, BC | February 2, 2017
"I didn't know what was involved in borrowing on a home equity loan, but our mortgage consultant, Greg, took time and explained everything in detail. My loans are all in one now, and that fits my budget. I'd recommend Capital Direct highly because of the wonderful service I received. Greg was very professional and informative, always returned my calls on time, and very polite."
Diana D., Burnaby, BC | January 11, 2017
"The service I received was wonderful. As in the past, and now once again! It's easier to qualify (than the banks) based on home equity - especially for the self employed."
Michael G., Delta, BC | January 4, 2017
"We were very impressed with the professionalism of the process. Great, professional, expedient service from start to finish."
Napinder K., Langley, BC | January 3, 2017
"Customer service was key - I had only dealt with banks before (and this time the customer service really lacked on the bank's part). Received wonderful service from Capital Direct and done in a timely manner. "
Prem P., North Vancouver, BC | December 30, 2016
"We liked our mortgage consultant - Macy, you are the best. Improves my cash flow with a payment that fits my budget. Would recommend Capital Direct."
James N., Logan Lake, BC | December 23, 2016
"Macy and Greg were fantastic. We got great service, and to us, that is really important. We were helped professionally, but also with a very welcoming 'we are here to help you' attitude."
Diane D., Burnaby, BC | December 22, 2016
"We found Capital Direct more professional and easier to deal with than the banks. Macy and Greg were professional and a delight to work with. "
Shanti L., Surrey, BC | December 21, 2016
"Thank you to Macy for helping us from day one. She has been very polite and has great customer service skills. Everyone was very professional."
John V., Delta, BC | December 19, 2016
"It was an awesome experience and very professional. Very prompt payment and always there to answer my questions. Sophia was awesome, very professional and made sure I was ready to move forward. "
Michelle Y., Port Moody, BC | December 19, 2016
"The service was wonderful. You guys were friendly and easy to deal with. The turn around time was also very quick. Macy was very easy to work with. I can now redo my floors and not feel stressed about credit card debt."
Charles M., Richmond, BC | December 13, 2016
"Great service. Straightforward and trustworthy. "
Sarina H., Langley, BC | December 8, 2016
"The service is great. Quick replies and approvals. The details were taken care of and the process was well explained. I can finally get a good night's sleep."
Kelly M., Vancouver, BC | December 5, 2016
"Freedom from stress and worry. It's wonderful to be able to make a call and know by morning, Greg has taken care of it all. Excellent!"
Catarina W., Richmond, BC | December 1, 2016
"The process was painless, and my broker explained all the details clearly. Simple and speedy loan process for home repairs and to enhance the selling price of my house. Keep up your excellent service. Thank you!"
Sandra W., Coquitlam, BC | December 1, 2016
"I am very satisfied with my loan consultant and her knowledge to help with my needs. All aspects were to a full professional level. Thanks again Macy."
Wen C., Burnaby, BC | December 1, 2016
"Wonderful service from Macy, the mortgage planner. She is very nice and professional. "
Henry F., Abbotsford, BC | November 28, 2016
"Sophia was exceptionally pleasant to talk to. This gives us quick access to funds for ongoing renovation projects. "
Andrea S., Richmond, BC | November 24, 2016
"I'd recommend Capital Direct because the service was exceptional. Greg understood my goals and worked out a plan to help me achieve those goals. He made the process quick and easy. He listened to what I needed and made it happen. "
Emily L., Richmond, BC | November 21, 2016
"Your professional services are very good and we appreciated very much your fast work. Very quick action. "
Donna A., Coquitlam, BC | November 2, 2016
"Sophia was wonderful. I was treated as a person, not just a number. This experience was so personable, professional, and stress free. I cannot say enough wonderful things about my experience with Capital Direct. "
Ellen S., Surrey, BC | November 2, 2016
"I would recommend Capital Direct because I was made to feel that my business was important to them. I have less stress knowing the equity in my house is helping me keep on the right path moving forward. Greg was wonderful to deal with and explained everything clearly - much appreciated"
Ramon D., Vancouver, BC | October 28, 2016
"Capital Direct, through Macy, has a thorough knowledge of explaining to us the ins and outs for renewing our mortgage. Absolutely will recommend Capital Direct because of Macy's professional, positive attitude, and treating us like human beings. We are stress free now."
Ron S., Kelowna, BC | October 26, 2016
"A very easy and no hassle way of getting our mortgage. Sophia made it understandable. No hassle - we liked that. "
Carol P., Langley, BC | October 25, 2016
"We would highly recommend Capital Direct as the service we received went above and beyond. The mortgage consultant was extremely helpful and knowledgeable in assisting us with funds needed. Everything was handled very professionally. "
Francisco M., Richmond, BC | October 20, 2016
"I highly recommend Greg because he was helpful in explaining what we are going into. We tried other options but were not satisfied with their offer. Finally found Capital Direct and spoke to Greg. He gave us an excellent offer and exceptional customer service. Everything was done professionally. Thank you very much."
Lori B., Victoria, BC | October 20, 2016
"Sophia was very informative. She also returned by calls promptly. I'm consolidating debts as well as doing some home improvements to increase the value of my home. I would recommend Capital Direct to anyone investigating loans or mortgages."
Steven L., Surrey, BC | October 6, 2016
"Quick and very efficient. Would recommend Capital Direct because 1) Great service. 2) Very helpful. 3) Very fast. 4) They don't make you feel bad. 5) They treat you with dignity."
Glen H., Maple Ridge, BC | September 29, 2016
"Very friendly staff and lawyer. I found the process painless. "
E.B., New Westminster, BC | September 28, 2016
"We are returning clients due to the excellent attention of Sophia. As returning clients, we are familiar with the process, but were more comfortable with Sophia guiding us through the process. "
Joesumar I., Vancouver, BC | September 23, 2016
"Thank you very much for the wonderful service we received. Greg is very professional and very organized, especially with the paperwork. We like his positive and friendly approach. It was a pleasure doing business with you. "
Florence P., Vancouver, BC | September 22, 2016
"You guys are great in dealing with clients. Very impressed. Macy is very pleasant and helpful in every aspect of her responsibilities."
Alex A., Delta, BC | September 21, 2016
"Macy was very friendly. Flexibility and payment options were explained clearly. She gave attention to all details, and explained all terms clearly."
Sue R., Duncan, BC | September 16, 2016
"Capital Direct was just that - DIRECT. Straight to the issues and provided immediate results, minimum hoops to go through, and always positive. They exceeded my expectations. A thousand 'thanks' Greg."
Paul M., Langley, BC | September 15, 2016
"Sophia was very helpful over the phone and in person. Very good service."
Darlene S., Surrey, BC | September 9, 2016
"Wanted to consolidate expenses, pay for college and do some home renos. Easy, no pressure. Knowledgeable lenders. Capital Direct helps us get from point A to point B. Great service."
Ronald J., New Westminster, BC | September 9, 2016
"Sophia was very kind and helpful throughout the whole process. I'd recommend Capital Direct because of the warm and friendly service I received. "
Paul M., Qualicum Beach, BC | September 8, 2016
"I feel I am a valued customer - thanks. Good advice received from Macy. She pointed out all the pros and cons and helped me make an informed decision. "
Debbie T., Vancouver, BC | August 30, 2016
"Details were all explained. Macy is a great explainer of the facts. Wonderful service from Macy and Greg."
Robert P., Surrey, BC | August 23, 2016
"I certainly would recommend Capital Direct to friends. The banks are not very accommodating. I felt very comfortable with Macy's professionalism. "
Anita T., Port Coquitlam, BC | August 18, 2016
"The timeline from which we applied to receiving the funds was very short. The extra cash flow helped us finish off our home project faster than we thought. We would like to thank Capital Direct for the effort to make sure we received the funds at a very reasonable time."
Patrick A., Richmond, BC | August 18, 2016
"Macy did a great job, giving good advice and managed to arrange a comfortable payment plan. She is excellent to work with."
Niki R., Surrey, BC | August 17, 2016
"I would recommend Capital Direct because of the ease and professionalism with which my issues were dealt with and addressed. The consultant answered all my questions and concerns. Very professional."
Ronald J., New Westminster, BC | August 10, 2016
"I will certainly recommend Capital Direct, mainly because of the warm and friendly treatment I received. As well as this, the very professional conduct of the whole process from start to finish was excellent. "
Wendy B., Langley, BC | July 25, 2016
"I found the process clearly explained and pretty straight forward. Greg was a great help. I found the process stress free and easy. Thank you for helping me when my own bank would not. Your company is a fair and valuable solution. For years I've gone back to my bank to consolidate my debts and each time I did not meet some criteria or another. Yet, a simple call to Capital Direct did more in a 10 minute conversation than could be done in all that time"
D. K., Surrey, BC | July 25, 2016
"Our consultant was very knowledgeable, she explained everything we needed to know about how it works. We feel the weight of debt and not having extra cash was lifted off our shoulders. "
Daniel G., Surrey, BC | July 22, 2016
"Greg was an excellent rep: articulate, friendly, easy to talk to and understand, spent equal time speaking to both of us, straight forward, low key, no pressure. Great service, no surprises, easy to work with. "
Jihan K., Coquitlam, BC | July 21, 2016
"We liked our mortgage consultant and have a payment that fits our budget. A relief after disappointment with our bank. "
Laura L., Pitt Meadows, BC | July 13, 2016
"I appreciated the service I received from the first initial call right until the end when the papers were signed. Very professional and answered all of my questions."
Tracy T., Abbotsford, BC | July 5, 2016
"I'd recommend Capital Direct because they delivered what they said. "
J.L., Surrey, BC | June 24, 2016
"We received fast and courteous service and the peace of mind to move ahead with our lives. Greg was wonderful and explained the whole process. Stress free experience. "
Shane K., Abbotsford, BC | June 24, 2016
"Two phone calls with Greg and everything was taken care of. I would recommend Capital Direct to my friends and family. Greg did a wonderful job for us. Thank you."
Bing L., Victoria, BC | June 24, 2016
"Macy provided us with a great service, explained everything properly. The whole process was very easy and hassle free."
Coreen C., Delta, BC | June 15, 2016
"Greg and staff did a great job explaining everything. It was fast, friendly, and easy. Thanks - it is a relief to have this comfort."
Christine S., Nanaimo, BC | June 6, 2016
"The broker was up front and honest. My one payment is now manageable. A great alternative."
Maria S., Richmond, BC | May 26, 2016
"We spoke to a satisfied customer of Capital Direct. We'd recommend highly. Nothing to improve - we got the best service that we expect."
Catherine D., Langley, BC | May 26, 2016
"Great service, fast, and stayed on top. Traditional banks are very strict - Capital Direct made this easy and painless. Very satisfied."
Katherine K., Surrey, BC | May 24, 2016
"The process was easy and the staff was very helpful. Very professional."
Susan S., Maple Ridge, BC | May 20, 2016
"The mortgage consultant, Greg, was experienced, knowledgeable, and professional. Macy was also experienced and handled all details efficiently. Greg and Macy both made it very easy and explained things well - we had great discussions."
Bradley M., Maple Ridge, BC | May 20, 2016
"Macy was very helpful and professional. We received very good service and are very happy with the outcome. "
Violet B., Pitt Meadows, BC | May 13, 2016
"Our mortgage broker, Greg, was so professional and put me at ease immediately. I was very pleased with the way he handled everything. "
Jacqueline S., Port Moody, BC | May 12, 2016
"Prompt and immediate response to my inquiry. Simple and efficient system. Greg was a pro - would recommend him to friends and clients in the future."
Raymond M., Surrey, BC | May 9, 2016
"A very good experience with our mortgage consultant, Macy."
Susan S., Maple Ridge, BC | May 3, 2016
"We met with Greg at the office - extremely professional and explained details very efficiently. He explained the process well. For anyone in our situation, we would definitely recommend Capital Direct: quick and easy + professional. "
Gurminder B., Burnaby, BC | April 28, 2016
"The consultant was straight forward, helpful, and easy to work with - no hassles at a time of need. Simple process without all the strict rules. Lending looks at the overall picture of the client."
Nisha K., Vancouver, BC | April 22, 2016
"Macy was great and my loan was approved very fast. She was very professional and explained everything step by step which made it easier to understand. I am stress and worry free. "
Susan G., Surrey, BC | April 22, 2016
"Greg immediately called back every time I called about questions. Greg and Macy made it simple and stress free. "
Sandra W., Coquitlam, BC | April 20, 2016
"I feel all areas of your service were to the highest quality. Thank you Capital Direct. "
Roberto C., Burnaby, BC | April 20, 2016
"Greg was very helpful and clear about the process, costs, and benefits. Financing for our business will help it grow."
Kelvin M., Surrey, BC | April 19, 2016
"We'd recommend Capital Direct because of how easy it was to get the process started - so much was able to be done over the phone. "
Sharlene M., Port Coquitlam, BC | April 4, 2016
"We have consolidated all debt and only have one mortgage and loan payment - much better for budgeting and saving. Really happy with Macy and feel I can breathe again."
Sylvia W., Coquitlam, BC | March 29, 2016
"We are happy to do business with you - Capital Direct gives us confidence in the process. People were very friendly and very clear in their explanations. This clarified and gave confidence in the process."
Reza F., North Vancouver, BC | March 25, 2016
"Definitely recommend Capital Direct for many reasons, most important was the wonderful service I got from your consultant. "
Judy B., Chilliwack, BC | March 18, 2016
"Thank you from the bottom of my heart. You have no idea of the weight lifted and stress I was feeling. A big thank you to Macy for her thorough, professional assistance and to Greg for getting the ball rolling within 24hrs of my first contact. "
Alannah M., Richmond, BC | March 15, 2016
"Macy has given us the utmost professional service in an expedient way. Also, very personal service too. "
Shauna W., Mission, BC | March 15, 2016
"Greg made it clear. It was easy, fast, and friendly. "
Edward M., Langley, BC | March 10, 2016
"The mortgage planner was very informative and was very easy to deal with."
Esther I., Surrey, BC | March 9, 2016
"Sophia was very knowledgeable as well as patient with the process. The company's approach is very professional."
Harvey W., Surrey, BC | March 4, 2016
"I'd recommend Capital Direct because the mortgage broker I dealt with is very helpful and professional. "
Winifred D., Vancouver, BC | February 25, 2016
"Capital Direct is a life saver. Macy and Greg are very helpful - we received excellent service. "
Christopher H., Surrey, BC | February 24, 2016
"I liked how I was treated throughout the whole process. Didn't have to follow numerous conditions the banks required. "
Freddy M., Richmond BC | February 23, 2016
"Capital Direct truly starts where the banks stop - less hassle in the borrowing process and all details explained to the letter."
Cecilia M., North Vancouver, BC | February 18, 2016
"I am very pleased with the service I received. Macy was informative and professional. "
Jeffrey C., Vancouver, BC | February 18, 2016
"It was a simple and straight forward application process. The monthly payment and the amount borrowed were what I was looking for. I enjoyed working with Macy. She explained the process thoroughly. "
Mavis C., Langley, BC | February 16, 2016
"Quick, easy, and very professional. I was able to purchase my condo while waiting for my house sale to finalize. Sophia is so helpful and explains everything very clearly."
Van N., Vancouver, BC | February 12, 2016
"I have dealt with Capital Direct before and I know they can help me. The first time helped me a lot with my business. This time is to buy another house. "
Diana M., Surrey, BC | February 10, 2016
"Sophia was easy to talk to, understanding and not judgmental. I needed to replace my roof and consolidate debts. The online application was easy to fill out and Sophia was very helpful and knowledgeable. There was no pressure to make the final decision immediately. "
Ai W., North Vancouver, BC | February 9, 2016
"I've had a loan with Capital Direct already. Macy made it comfortable and not awkward to borrow money. "
Jeffrey C., Vancouver, BC | February 5, 2016
"I spoke to Macy and she was very helpful in discussing and making me understand the process and the breakdown of the loan. I now get to build my house at a new location. The application process was fast and all questions were answered swiftly. Macy was able to adjust the loan application to our needs. "
Jill D., Vancouver, BC | January 19, 2016
"Prompt, friendly service. Have clear understanding of commitment, costs and pay back options. This has taken cash flow pressure off my back and reduced my stress. I liked Greg,my consultant. "
Rozina A., Surrey, BC | January 8, 2016
"After talking to Greg, I knew from my conversation that he was the right person to deal with. He answered all my questions from beginning to end in a very professional manner - with positive and helpful answers. I would recommend Capital Direct because of the very great service I received. My mortgage planner was very professional, polite, friendly and made me feel comfortable. Thanks Greg, you are the best. It was a pleasure to work with you. "
Maria M., Richmond, BC | January 4, 2016
"My bank suggested that I go to Capital Direct for a loan. I now have a new roof which I badly needed and I'm able to pay taxes on the house. I would recommend Capital Direct highly because the mortgage planner was nice and kept me updated, and I was able to get the loan hassle free. "
A.P., Vancouver, BC | December 30, 2015
"Fast service and affordable payments. I would recommend highly because of the wonderful, fast service I received. I was very happy how Greg was able to make a few last minute changes in a pinch."
Bruce D., Aldergrove, BC | December 23, 2015
"We recommend Capital Direct because of the professional service and the simplicity of the application process. This loan will be a great benefit to us."
S.G., Abbotsford, BC | December 22, 2015
"I have less stress regarding paying my bills each month and I have a plan to get my debts paid off. "
Abdalia H., Maple Ridge, BC | December 22, 2015
"All my concerns were alleviated and addressed properly by my consultant. Have a payment that fits my budget. I'd recommend Capital Direct because of the service, professionalism, and transparency. Keep up the good work."
John C., Vancouver, BC | December 15, 2015
"My wife and I were impressed by the friendliness of Sophia. She made us feel comfortable and relaxed in our dealings with her. "
Peter P., Surrey, BC | December 14, 2015
"I very much enjoyed talking to Sophia. She was exceptionally well informed about practically everything I wanted to know, and then some. She went beyond the call of duty. I've been able to finalize the sale of my home with better than expected results. "
Ryan A., Burnaby, BC | December 14, 2015
"This made good financial sense as I was able to pay down some higher interest debt. The entire process went very well and Macy was a pleasure to deal with. I would highly recommend her and Capital Direct to my friends and family."
Rod B., Surrey, BC | December 14, 2015
"Looking to free up home equity to pay down debts and give me some extra cash. Greg got back to me right away and moved my application forward. Thx Greg!"
Peter Z., Vancouver, BC | December 11, 2015
"Easy, quick, and simple. When it's this simple, there's nothing else I can say."
Juanita M., Richmond, BC | December 11, 2015
"Easy to apply. Fast and smooth work. You are doing a great job. Thank you. "
Michael K., Richmond, BC | December 9, 2015
"The service is excellent. I felt warmly received both by the receptionist and Macy and was put at ease from the start. Everything was clearly explained and my request was moved forward promptly. The payment schedule works out for me and is affordable. Thank you!"
Scott K., Port Moody, BC | December 9, 2015
"I'd recommend Capital Direct to others - you made things so easy. Greg was very helpful. "
Su H., Surrey, BC | December 1, 2015
"We wanted to renovate before we sell the house - short term loan to sell hour house at a higher price. We received the money fast enough for our renovation plan. "
Bonnie B., Vancouver, BC | November 26, 2015
"Easy communication with Macy with no red tape. My arising need was dealt with in a straight forward manner. Capital Direct understands the immediate needs of people."
Maria O., Vancouver, BC | November 26, 2015
"We were treated with respect and were informed of all details in an understanding way. We are very happy with our service. We can save some money by paying our credit cards and having one payment per month."
Y.P., Surrey, BC | November 26, 2015
"Macy really helped me. Now have much lower payment."
Juan T., Vancouver, BC | November 18, 2015
"I can now run my business without worrying about cash flow. "
Barbara C., Port Coquitlam, BC | November 13, 2015
"I was totally happy with my mortgage consultant. Very knowledgeable. He answered all my questions - I had no concerns after my consultation. Very informative and professional mortgage planner. I highly recommend Capital Direct for sure. "
Ronald S., Vancouver, BC | November 12, 2015
"We finally have the money to make improvements and it was done easily and quickly. Improvements to our home are a good investment."
Gregory W., Vancouver, BC | November 10, 2015
"Great service and very professional. Helps to solidify cash flow for our business for a short period. Thanks."
Hector M., Kamloops, BC | November 10, 2015
"I gladly recommend Capital Direct. Personnel are very courteous and professional. My mortgage consultant treated me great during all the process. Greg explained the process in detail - very happy with his treatment."
Hans W., Surrey, BC | October 30, 2015
"Capital Direct is easier to deal with than the banks. It's hard to borrow when you are self employed. Capital Direct lends on house equity where the banks will not. This loan will lower our interest and increase our cash flow for a small business. "
JB., Surrey, BC | October 23, 2015
"The service was professional and the process was very simple and fast. Sophia was very helpful. She explained everything very clearly. I needed funds quickly and this solved my problem. "
Darren S., Langley, BC | October 19, 2015
"Greg was very helpful and professional. Completed everything in a quick manner. The service was quick and easy. I would recommend Capital Direct to anyone"
P.A., Richmond, BC | October 19, 2015
"I appreciate the quick response to my situation and I enjoyed the friendly and professional service from Macy. The service was excellent."
Gilda D., Vancouver, BC | October 16, 2015
"I feel satisfied with the professionalism and excellent service. I'm able to assist my daughter with her home business. Thank you."
Scott K., Port Moody, BC | October 8, 2015
"I really liked the consultant I was working with. I needed funds to pay off some bills and purchase a newer vehicle. Greg was very professional, services were great."
Yen T., Surrey, BC | October 7, 2015
"I like the mortgage consultant who helped me. She's very professional, knowledgeable, and she explained things thoroughly and in detail. Good service, friendly staff, convenient location."
Elizabeth S., Delta, BC | October 7, 2015
"Great service. Greg was so awesome, he advised me on all the possible options. Keep it up, you're doing a great job."
DS, Vancouver, BC | October 7, 2015
"Upon first contact I was treated well, all my questions were answered up front. The service wsa very fast as well as the results. The process was simple from start to finish. We can concentrate on the house as all debts are rolled into the payment - can look to the future with a clear path. "
Lawrence O., Vancouver, BC | October 6, 2015
"Our mortgage representative was very informative and helpful with our situation. Keep doing what you are doing! Thank you!"
Margaret S., Vancouver, BC | October 5, 2015
"It was very easy to deal with my mortgage planner. We are now able to finish our renovation project which will increase the value of our home. "
Nicole H., Courtenay, BC | October 5, 2015
"What a painless, quick process from start to finish. Macy was very informative and pleasant to deal with. Able to do an addition to hour home. Would highly recommend Capital Direct to family and friends - even to strangers on the street."
Lavernne N., Richmond, BC | October 1, 2015
"Service is great. Procedures are simple and straightforward. "
Scott K., Port Moody, BC | October 1, 2015
"Great, friendly service from Greg, my consultant. "
Sandra W., Coquitlam, BC | September 18, 2015
"I was very satisfied with all service I received. Thanks for helping with my needs. My consultant was extremely thorough and accurate with all details. "
Lindy M., Coquitlam, BC | September 11, 2015
"The process was quick and easy. Greg was very comfortable to work with and made the process painless and a positive experience. "
Michael O., Delta, BC | September 9, 2015
"Very pleased with the level of service from Greg and Capital Direct. "
Oscar L., Vancouver BC | September 1, 2015
"Treated with respect and I felt comfortable. Macy and Greg represent professionalism and experience in helping people, especially when the banks don't!"
Nisha K., Vancouver, BC | Aug 13, 2015
"My needs were met and they were very fast and efficient."
Helga L., Vancouver, BC | August 13, 2015
"Very easy process, well explained and reasonable. Worked with us in a much less onerous way than our bank. Helpful, understanding, trustworthy, and non-judgmental. Our broker, Greg, is excellent."
Jennifer P., Burnaby, BC | August 12, 2015
"Excellent service, nice people to deal with. Faster than the bank and good customer service."
Laurence F., Delta, BC | August 6, 2015
"Our mortgage consultant was very receptive to our situation. Carry on as you are at present."
Stuart R., Vancouver, BC | July 31, 2015
"Good service, convenient location, smart and friendly staff. We liked the people we worked with and how supportive they were."
Clarence T., Richmond, BC | July 20, 2015
"Easy and straightforward. "
Lai S., Burnaby, BC | July 17, 2015
"I liked Macy - all my questions and inquiries were handled properly and professionally. I found it easy and efficient. The service Macy provided was excellent. She provided professional service and it gave me a stress-free experience."
S.C., Pitt Meadows, BC | July 13, 2015
"Macy was very professional, friendly, and knowledgeable. We really were impressed with her understanding of our needs. Everything was easily understood - no loans jargon. great service. "
Joan R., Delta, BC | July 10, 2015
"The mortgage consultant listened carefully and explained things in an excellent manner. Was well taken care of. "
Daniela L., Surrey, BC | July 8, 2015
"It as a great experience - very informative. Extremely helpful and easy coming to Capital Direct. I would definitely recommend Capital Direct to our friends and family."
Raymond M., Surrey, BC | July 7, 2015
"It was done very well by Greg, who handed everything in a very professional and timely manner. All my concerns were taken care of by talking to Greg. "
Liang K., Vancouver, BC | June 23, 2015
"Excellent staff - Macy went above and beyond what was expected. Worked around tight deadlines."
Rose B., Port Coquitlam, BC | June 22, 2015
"Macy and Greg helped me understand everything. Thank you Capital Direct."
Paul D., Maple Ridge, BC | June 19, 2015
"Greg was very informative. Excellent service and fast. "
Terry B., Vancouver, BC | June 19, 2015
"A friend informed me about your services. I found Capital Direct easier than the banks. "
Marilyn S., Abbotsford, BC | June 19, 2015
"Great response - I was very quickly responded to. Using funds to complete some home renovation projects... All questions were answered by Macy in easy to understand terms. Very happy with Macy's assistance - she made everything appear easy. Great service, and Macy made us feel comfortable."
Shu L., Surrey, BC | June 18, 2015
"I liked the mortgage consultant I worked with - Macy. She was very professional, and kind. "
Robert H., Vancouver, BC | June 12, 2015
"Excellent - Would recommend Capital Direct because you are more flexible to lend to customers based on their equity. Able to use funds to expand our business. "
Earl C., Delta, BC | June 12, 2015
"Capital Direct gave me a scenario that works for me. I can now do my home renovations and pay off some debt. The mortgage planner made it easy to understand. He was professional, and saved me time. "
Theresa L., Penticton, BC | June 11, 2015
"Using the funds to do repairs to a house to prepare for sale. Capital Direct is easier to deal with than banks and credit unions. Friendlier staff than the banks, quicker to answer questions than the bank, less time consuming than bank appointments. Thanks"
Nisha K., Vancouver, BC | June 8, 2015
"All my needs were met."
Marion D., Surrey, BC | June 5, 2015
"Our rep Macy was very helpful and encouraging. Very easy process and professional."
Bryan L., Surrey, BC | June 3, 2015
"Everything was great. Greg was very helpful right from the very beginning. "
Earl C., Delta, BC | May 26, 2015
"Great service. My mortgage planner made it simple and less stressful. Great was easy to talk to and he was clear and concise, and allowed for questions. "
John S., Van Anda, BC | May 25, 2015
"Extremely helpful and fully answered all my questions. "
Ivor P., Kelowna, BC | May 19, 2015
"The mortgage consultant was very up front and answered my questions. I'd recommend Capital Direct because of the short amount of time to get the approval and the amount agreed to. "
Lily G., Vancouver, BC | May 18, 2015
"The staff were all very nice and helpful, understanding. Your service was efficient and prompt. Treated with respect. I would highly recommend - the service was wonderful. "
Jennifer C., Langley, BC | May 11, 2015
"Service was great. Simple, friendly, quick process. Easy process filing the application online."
Louise W., Richmond, BC | May 7, 2015
"Had no concerns. Once we met with Macy, we knew we were dealing with the right person and company. Tremendous. It's people like Macy who make the difference. "
Beryl C., Penticton, BC | April 30, 2015
"I was unsure to call, but I got very good advice from Greg. I'm happy that you are helping me. My bank was not helpful at all. "
Mary R., Langley, BC | April 24, 2015
"Very helpful and knowledgeable. Greg set my mind at ease."
Mavis C., Langley, BC | April 13, 2015
"I was totally satisfied with your service. My mortgage planner kept me updated and made time for me when I needed it - keeping the experience very stress free. I have a mortgage payment that's within my budget - and I decide where my life will go. "
Susan A., Maple Ridge, BC | April 10, 2015
"I wanted to pay off debts and finish a basement suite. Sophia showed my that my situation wasn't hopeless - made me see that there was a light at the end of the tunnel. Sophia was a great mortgage consultant and explained everything to me. I can now fix up my home and get an income from my basement suite. It has relieved a lot of stress from me. "
Nigel S., Richmond, BC | March 31, 2015
"Excellent - and very positive communication with Greg. "
Edna N., Vancouver, BC | March 27, 2015
"Macy is so professional. I feel greatly acknowledged compared to with other businesses."
Angela N., Coquitlam, BC | Mar 25, 2015
"Your staff was wonderful, quick, hassle free. Very efficient. We are able to do our renovations and pay down some bills. "
Clarence L., Surrey, BC | Mar 19, 2015
"With no previous business record as a ltd company, the banks would not lend, even though I have property and cash assets. With Capital Direct, I am now able to go forward with my construction project. Very effective and service minded. "
Cynthia S., Lillooet, BC | Mar 19, 2015
"You have been amazing. Macy has been there every step of the way. I've reduced my monthly payments and have set date to be debt free."
Faye C., Richmond, BC | Mar 19, 2015
"Greg is nice and professional. He acted quickly to alleviate any of my concerns. I had to payout a repair bill due to water damage in my apartment complex. I received the money I needed to pay out my debt - it is a good feeling."
A.S., Vancouver, BC | Mar 16, 2015
"Best service I have ever received."
Gordon R., North Vancouver, BC | Feb 25, 2015
"We did a cost benefit analysis of our options and had no concerns with choosing Capital Direct. We now have funds to take next step to purchase a new home. Personable, easy to deal with, time efficient. "
Kelly M., Agassiz, BC | Feb 24, 2015
"Money when you need it."
Leo M., Comox, BC | Feb 16, 2015
"Great service. We got our debt down, and our house is looking great with new windows and renos. Macy explained things so well, and made us feel comfortable."
Richard C., Surrey, BC | Feb 12, 2015
"It was easy and stress free. Mortgage consultant was very informative and helpful. Payment fits my budget. "
Sonny L., Richmond, BC | Feb 11, 2015
"I had previous business with Capital Direct in the past and felt it was very efficient. I enjoyed dealing with my mortgage consultant. Easy and efficient."
Vicki S., Brentwood Bay, BC | Feb 6, 2015
"Good service and quick approval. My mortgage consultant made me feel at ease and answered all the questions I had. "
Wendy L., Kelowna, BC | Jan 17, 2015
"I researched Capital Direct and found out it was respectable. I was looking to consolidate debts and help out my family. The bank wasn't willing to work with us in any way. Sophia was great to deal with. Quick response to email and phone calls. Always pleasant to speak with. Thank you again Sophia for all your help!!"
Bruce B., Maple Ridge, BC | Jan 16, 2015
"I've been taken care of in a manner that I feel is professional and respectful. My mortgage consultant was very easy to work with. "
David S., Delta, BC | Jan 2, 2015
"I needed an equity loan and was getting no help from my bank. Capital Direct is perfect for my current needs. Macy was very personable. Good service, good rates, easy to deal with. "
Bonnie P., Vancouver, BC | Jan 2, 2015
"Keep up the good work. The planner understood my needs. My mortgage payment has been adjusted to fit my needs at the present time. "
Terry B., Vancouver, BC | Dec 31, 2014
"Funds to fix up my house, improve cash flow. Good service and no problems. "
Duc T., Vancouver, BC | Dec 30, 2014
"Good advice from Greg. Greg was helpful - best advisor!"
Lian T., Surrey, BC | Dec 22, 2014
"The mortgage consultant, Macy, was able to explain things clearly and made it simple."
Thomas M., Port Moody, BC | Dec 19, 2014
"Macy was great to deal with. The experience was excellent. I appreciate everything Macy did for us. From follow up phone calls to the office experience and signing the papers, everything was first class. "
Philip D., North Vancouver, BC | Dec 11, 2014
David S., Delta, BC | Dec 10, 2014
"It is the easiest place to obtain an equity loan at a reasonable cost. I liked my consultant and the rates. "
Alexandra G., Burnaby, BC | Dec 10, 2014
"You've done a very efficient service. I am very pleased. The service was courteous, fast, and efficient and very helpful. "
Carla M., Cranbrook, BC | Nov 28, 2014
"My service was quick and decisive, where the conventional banks are not. "
Kathy E., Surrey, BC | Nov 25, 2014
"Capital Direct made us feel at home. "
Shoo J., Richmond, BC | Nov 24, 2014
"I liked the consultant who helped me. She was very thorough and knowledgeable. Macy was able to explain clearly what I needed to do. The monthly payments are very easy to handle. "
Michelle M., Abbotsford, BC | Nov 24, 2014
"I called an spoke to Macy - she was extremely helpful. Macy was absolutely wonderful. Everything was explained properly and thoroughly. Thank you"
Leo M., Comox, BC | Nov 12, 2014
"Everything was great. It was painless, and the staff are very friendly. Macy explained things so well, she was wonderful. "
Wendy T., Vancouver, BC | Nov 7, 2014
"I liked my mortgage planner very much. Macy made it easy. "
Mike W., New Westminster, BC | Oct 28, 2014
"I was referred by our banking consultant at our bank as was looking to remortgage my home and I'm self employed. The service was great and timely. "
Julian C., Richmond, BC | Oct 17, 2014
"Ease, friendliness, efficiency, and personal service. Biggest benefit is having funds ready and available in preparation for upcoming home improvements. "
T.T., Vancouver, BC | Oct 16, 2014
"Very easy process. I can start my business with the money. We liked our consultant Macy very much."
Michelle S., Coquitlam, BC | Oct 15, 2014
"Renovations and winterizing has begun early. All debts paid with one easy payment. It relieves a lot of stress. "
Reviewed by Madeline F., Port Moody, BC | Sept 19, 2014
"I received courteous, professional service. Sophia was informative and professional."
Ales S., Richmond, BC | Sept 17, 2014
"Everything was dealt with clearly. I would recommend highly as I was able to receive help where the banks would not. I am now able to consolidate my debt."
Rachael M., Delta, BC | Sept 12, 2014
"Service was excellent. Friendly and comfortable to deal with. THe mortgage planner was very personable, professional, and informative. I felt comfortable and the process was simple."
Kyle W., Langley, BC | Sept 11, 2014
"My stress from debt is reduced, and my payment is now into one manageable monthly payment. My mortgage consultant was easy to work with and made me comfortable with my decision. Timely responses were greatly appreciated."
Ryan A., Burnaby, BC | Sept 9, 2014
"The service provided by Macy was excellent and efficient. She was a pleasure to deal with and made the whole process effortless. Overall I think the service was excellent and I will be recommending Capital Direct to my family and friends. I'm now able to pay off my balance owing on my credit cards and to consolidate my debts into a manageable monthly payment plan."
Geoffrey F., Maple Ridge, BC | Sept 4, 2014
"Banks were unwilling to work with us due to being self employed. Capital Direct process was transparent and friendly. Helping us to achieve our goals."
John M., Vancouver, BC | August 27, 2014
"We heard about you on the radio. Sophia was very easy to deal with - very knowledgeable and helpful. The process was painless. We can now get started on some home renovations."
Peter B., Surrey, BC | August 15, 2014
"Efficient and professional service. Immediate attention and service on the phone followed by a quick approval, appraisal, documentation, and payouts. We were thoroughly impressed with the courteous and efficiency of transactions. Appreciate lots. Will recommend to others."
Catherine S., Campbell River, BC | August 12, 2014
"I am very happy with the service. I wanted to consolidate my debts, do a small renovation, then go on a small vacation."
Review by F.L., Vancouver, BC | August 12, 2014
"Wonderful service. Fast. Good way to draw money. I liked Macy - very professional and helpful."
Hugh W., North Vancouver, BC | August 7, 2014
"A great way to access our equity. We liked Macy and all questions and inquiries were handled promptly and professionally."
Donald C., Surrey, BC | June 4, 2014
"Quick, personal service. "
Reviewed by Duane C., Langley, BC | May 29, 2014
"We received professional advice in a comfortable setting. I was able to consolidate several debts and secure a mortgage renewal on my home. "
Darlene S., Prince George, BC | Apr 28, 2014
"I read about Capital Direct on the net and checked it out. I was impressed with the ad and the people's comments, so I gave it a try and am very happy. I liked the mortgage consultant that I worked with, he kept me informed and was very polite and helpful. This was great for anyone that needs help and the banks don't want to help. We own our own home but needed some help with bills and to up grade my vehicle. Someone helped us and we are grateful for this extra money to get things all caught up again."
Julian C., Richmond, BC | Apr 24, 2014
"I saw your commercial on TV so I went to the Capital Direct website to apply. I recommend Capital Direct because of super nice service, knowledgable staff, and everything was explained clearly. Macy is incredibly helpful! Thank you Macy."
Quan W., Burnaby, BC | Apr 24, 2014
"I liked the mortgage consultant I worked with (Macy) and the payments fit my budget. Great service. Very helpful."
Bo L., Vancouver, BC | Apr 15, 2014
"We really liked our mortgage consultant. She was very helpful and answered all of our questions. Very professional."
Diane P., Vancouver, BC | Apr 14, 2014
"Review - We liked the consultant, Greg Kakuno. He explained everything well and was easy to work with. The process was easier than we had anticipated. "
Dean H., Sicamous, BC | Mar 18, 2014
"We wanted to consolidate debts including credit cards, etc. It is new territory for us as we usually deal with banks. We did not know how this experience would evolve. After speaking with the mortgage consultant we worked with, she explained the process and was very helpful with our questions. We have one payment that fits our budget needs and that is a big reason for asking for the mortgage. Carry on with the great customer service and prompt replies to telephone calls and email. "
Roger D., North Vancouver, BC | Mar 10, 2014
"We saw an advertisement and came and talked to Sophia. Her customer service was great, she explained everything and made sure we understood everything. We love how knowledgeable, professional and informative Sophia is. We were able to consolidate our debts and create some cash flow."
Elizabeth B., New Westminster, BC | Mar 10, 2014
"The mortgage specialist was excellent from the first time I spoke to her. I felt I was in good hands immediately. Outstanding service and support that went over and above what I expected. "
Patricial B., Surrey, BC | Mar 5, 2014
"I liked my mortgage consultant - she did a great job. I've worked with Capital Direct before and each time I've had wonderful service."
Nelia P., Vancouver, BC | Feb 26, 2014
"We will recommend your company to our friends and colleagues because of the wonderful service we received, as well the mortgage planner we dealt with was informative and professional."
ReviewerKenneth B., Surrey, BC | Feb 7, 2014
"I saw your TV commercials and I needed funds at the time, to consolidate debts and do home repairs. I now have a mortgage payment that fits my budget. Fantastic service and very friendly staff."
-Sherry M., Vancouver, BC | Jan 28, 2014
"Was looking to consolidate debt, pay off and cancel 2 high interest credit cards, and have a little extra cash to travel with. My mortgage consultant was very good. Good service and communications. I have the money to enjoy the new year debt free. I'm able to cancel my high interest credit card and create a budget."
-Karen F., Burnaby, BC | Jan 16, 2014
"Our mortgage consultant came up with a solution that fit our needs. We received great service from our mortgage consultant, and believe that dealing with Capital Direct is the best solution for anyone who may not be able to qualify for a mortgage through a traditional bank."
-Doug Z., Richmond, BC | Jan 15, 2014
"Reduced our monthly payments on our high interest credit cards. Professional and friendly. No improvements needed at Capital Direct."
-Christine T., Delta, BC | Dec 31, 2013
"Very professional service. Macy always worked in my best interest and was patient while we took time deliberating the offer. We're able to pay off debts and make house repairs (roof replacement and deck). Capital Direct feels like a life line! Capital Direct was willing to help us out - they understand the value of our home and this brought great relief to our situation. Truly the service and information delivered from start to finish was exceptional. My husband and I will always remember the professionalism and high degree of care and concern. To be treated as equals and respectfully was appreciated. "
-Brenda H., Surrey, BC | Dec 9, 2013
"Website was very easy to follow; response time with questions and concerns was good; heard about Capital Direct from advertising and have family members who recommended. Was looking for debt consolidation, then allowing for moneys for other things like home renos etc. My consultant was very helpful and gave a lot of additional advice that I really appreciated and made me feel better about the situation that I was in. Have mortgage that now allows me to progress ahead with a savings plan and to do some renos on our home."
-Raymond Y., Richmond, BC | Dec 5, 2013
"It's fast and simple. "
-Gary P., Langley, BC | Nov 28, 2013
"I visited your website and was impressed with what I saw. I was looking to consolidate debts; finish house renovations such as master bedroom en suite, downstairs bathroom, and laundry room. The mortgage consultant was pleasant and not pushy; knew what they were talking about and made us feel comfortable as we moved through the process. Everything was explained well - we were made to feel as if we mattered. "
-Robert G., North Vancouver, BC | Nov 28, 2013
"We liked the mortgage consultant we worked with - thanks Sophia. We wanted to consolidate our debts. It gives us the peace of mind to re-plan our future and learn from some mistakes we made in the past. Overall, a wonderful experience with all the people involved. Keep up the great work. "
-Reviewed by Barb L., Vancouver, BC | Nov 26, 2013
"I was already a client with Capital Direct and I knew I could count on them again. I have had such a wonderful experience not only working with Macy, but also Sophia. Both of these women put me at ease from the beginning.I was treated with respect the moment I walked through the door. "
-Carol P., Victoria, BC | Nov 19, 2013
"My daughter is going to college. I was able to help my child after most of our investments went into the family home. Stress free experience. The payment fits my budget and my daughter is happy!"
-H.S., North Vancouver, BC | November 12, 2013
"We needed the funds to complete renos in order to start the selling process. Excellent service!!"
-Ron S., Coquitlam, BC | October 4, 2013
"Fantastic service! Payments fit my monthly budget. Recommend Capital Direct highly because of the wonderful service I received."
-Richard D., Vancouver, BC | September 23, 2013
"We were obtaining another property and looking to bridge the gap between selling some land we held. We received quick and efficient service and it was far easier than trying to obtain a quick loan elsewhere. We'll pass on our experience to others requiring the same needs."
-Sylvia S., Maple Ridge, BC | September 16, 2013
"Macy was always in contact with us and made the whole process progress rapidly and professionally. She was very personable and professional. We have some breathing room with regards to our personal debt and we have a payment we are comfortable with while we sell our house. I would recommend Capital Direct because of the prompt and professional service we received from Macy."
-Reid F., Chilliwack, BC | Reviewed on August 29, 2013
"Was looking to consolidate debts, pay off property and income taxes. Macy provided clear, sensitive guidance through the entire process. She was personable and very helpful."
-Mary Ann L., Parksville, BC | July 8, 2013
"Prompt, friendly and understanding help - that was very helpful in our situation. We wanted to pay outstanding bills and debts. Our payment is budget friendly!"
-Diane M., Langley, BC | June 19, 2013
"I heard about you on the radio. It was easy + affordable and stress free. I paid off my credit card debt and have already done some home repairs."
-Nina M., North Vancouver, BC | June 4, 2013
"Macy was amazing. Totally understood my situation and appreciated my concerns. Everything has been fair and accurate to what you advertise. I have the freedom to set money aside and start growing my savings. I'd recommend Capital Direct because of the freedom and flexibility."
-Maria C., Vancouver, BC | May 29, 2013
"We've had a very positive experience with Capital Direct in the past. Now, we're funding renovations to sell our current home. Sophia is extremely knowledgeable about your products. She is courteous and professional and made us feel comfortable. We love our mortgage consultant. We can now complete our renovations to sell our current property."
-William A., Surrey BC | May 25, 2013 Review
"We have new projects ramping up for our business. Business owners, such as myself, do not have enough flexibility with traditional banks to raise interim funds. Macy was very helpful. We received funding to assist with a number of project."
-A.B., Burnaby, BC | May 21, 2013
"The staff was very flexible and the terms were very good. My payments will be smaller now that I consolidated my debt and just borrowed what I needed. Capital Direct look at someone realistically and non-judgementally. It was a win-win situation."
-Ingrid J, Courtenay, BC | May 13, 2013
"The mortgage planner I dealt with was informative and helpful. I can't think of any ways for you to improve your service."
-Barbara L., Vancouver, BC | April 12, 2013
"Macy was nothing less than superb. Capital Direct providing me the loan has eased my stress. I own my own home and can pay down my debts. Everyone was very kind and helpful."
-Jose M., Surrey, BC | February 20, 2013
"We felt good meeting with George. George explained everything clear and professional in a way that anybody can understand. Now we can clear our credit cards and just one payment. Everything was wonderful."
-Ralph H., Delta, BC | February 19, 2013
"Good service and a quick reaction to my original application. The loan accomplished what I had in mind - paying off high interest credit cards."
Florence P., Vancouver, BC | November 23, 2012
"The service with George has been very politely helpful. You are the best. "
Erika M., Coquitlam, BC | November 2, 2012
"I saw and heard Capital Direct's advertisements and website. Looking to consolidate debts. I realized the payoff and liked the consultants. I would recommend Capital Direct. George & Macy were very informative and professional. The process was smooth."
Edward Z., Whistler, BC | November 1, 2012
"Dealing with Sophia was excellent."
Derrick W., Cowichan Bay, BC | September 28, 2012
"Heard and saw your radio and TV ads. Was looking to finance a new business. Capital Direct delivered what they promised on time and the full amount. We have the money to get our new business well financed at very short notice. Sophia was most helpful and everything proceeded as promised. Keep doing what you have been doing and stating in your ads."
Steven & Michelle P., Surrey, BC | September 25, 2012
"Very impressed with the consultant we worked with. My debts have been consolidated. I'd recommend Capital Direct because of the wonderful service and professionalism of the mortgage consultant."
Janet M., Coquitlam, BC | June 25, 2012
"I found all the people I came into contact with at Capital Direct to be extremely friendly and helpful (on the phone and in person). I know it seems like a small thing, but the lady at reception who brought me a cup of tea made me feel right at home and very welcome. Now I have the funds from the equity in my home and I'm able to do the things I wanted to do. I can go to sleep at night without the weight of the world on my shoulders."
George S., Vancouver, BC | May 23, 2012
"I was looking for the opportunity to manage my finances much more comfortably and to complete some home improvements. George and Macy were excellent consultants during the process."
Marion P., Vancouver, BC | May 8, 2012
"I heard about Capital Direct from a friend who had heard your radio ads. I was looking to access some capital to purchase equipment for a new business. George and Macy made the process quick and easy. "
Barbara C., Surrey, BC | January 24, 2012
"We initially heard about Capital Direct from a radio ad. We followed up with a review of the website and discussions with friends and colleagues in the financial industry. Capital Direct helped to smooth out cash flow issues for our small business. We are able to complete renos and plan for the sale of our home. We were very impressed by the professionalism of Sophia. She was always willing to explain each step of the process and always responded very quickly. "
Hans E., Surrey, BC | November 24, 2011
"Good service and people. Very open and honest process. I was looking to establish better long term planning and RRSP as well as consolidate debt. I've realized these benefits and I have payments that fit my budget and allow for retirement investing. Keep up the good work!"
Jo-anne P., Langley, BC | November 18, 2011
"We heard your ad on the radio. We phoned 2 other institutions and felt very comfortable after talking to Sophia. She took her time to go over all aspects of our new loan. We feel we can trust her knowledge. She opened our eyes to other optional avenues around our finances. Sophia was wonderful. She made us feel like valuable clients. We will definitely consider Capital Direct in the future for our other financial needs."
Richard & Linda D., Victoria, BC | October, 14, 2011
"We were looking to renew our existing mortgage. We visited your website and were impressed. The mortgage representative was very informative and helpful with our situation. We now have a mortgage payment that fits our budget. Keep doing what you are doing."
Carmelo Z., Vancouver, BC | September 6, 2011
"I would recommend Capital Direct because of your great, fast service - stress free. I wanted to remodel my house, and my son is getting married. All your feedback was great - I knew you could help me. Now I can plan a great wedding for my son. No worries. "
Norman H. , Langley, BC | September 2011
"The service I received was professional, sympathetic, prompt and the loan rep was understanding and pleasant. She seemed to go out of her way to see that my situation was resolved ASAP, to give me the peace of mind to move forward and preserve the memory of my late wife. In fact, I'm improving the value of my home by finishing the basement so I can rent it out. "
Keith B., Mortgage Broker, DLC Total Mortgage, West Vancouver, BC | August 16 2011
"I've dealt with Capital direct with previous clients. No concerns at all. I would recommend them to friends and other brokers. I have found CD to be most responsive. They were able to assist my client and consolidate their payments. They get the job done with quick service."
Matt A., Mortgage Broker, Invis Inc, Quesnel, BC | August 8, 2011
"I was referred to Capital Direct by another broker. Great service, fast approval, and flexible lending for my client."
Steve M. & Verna S., Prince George, British Columbia | July 14, 2011
"We have started doing home improvements that will increase the value of our home. When we were thinking about doing home renos, we came to Capital Direct to have the funding available. We'd recommend Capital Direct. You were easy to work with and answered any questions promptly. Now are renos are underway and our debts are consolidated."
Kathryn G., Mortgage Broker, Centum Capital Lending, Vancouver, BC | July 2011
"No concerns. Capital Direct had a quick response and a fair rate for my client's situation. I would recommend Capital Direct to other brokers."
Amber H., Mortgage Broker, DLC Western Lending, Williams Lake, BC | July 2011
"My client had a low beacon and stated income, but high home equity, so we were looking for a deal based on that. The personal service from George was great. Fast response to the application. "
Kin C., Vancouver, British Columbia | June 28, 2011
"I wanted to consolidate some debt when I heard your advertisement. My only concern was how much it would cost. But now I have a mortgage that fits my budget. I would recommend you to family and friends."
Lynne W., Vancouver, British Columbia | June 28, 2011
"Thank you for supporting my goal of financial stability. I now have a mortgage that fits my budget."
Freddy H., Vancouver, British Columbia | June 6, 2011
"I was looking for a debt consolidation loan with less hassle obtaining financing. Capital Direct was less complicated compared to the banks and other lenders. Thank you!"
Brita T. North Vancouver, British Columbia | May 10, 2011
"The customer service was excellent! The staff are all incredibly kind and accommodating and highly professional."
Constance E., Richmond, British Columbia | May 6, 2011
"I heard an advertisement and I thought this could meet my needs. I was able to consolidate some debt and now have a goal of eliminating one of my major credit cards."
Alex G., Burnaby, British Columbia | May 4, 2011
"We couldn't deal with TD bank, but with Capital Direct the process was pain free and straight to the point. Very good service and easy process. I think you guys are doing a very good job - keep it up, and many thanks from me and my wife."
Constance E., Richmond, British Columbia | May 2, 2011
"I think Capital Direct fulfills needs that the banks sometimes do not, and in my case it was helpful. I've now reduced my overall credit card debt."
Mickie G. & Clancy P., Nanaimo, British Columbia | April 30, 2011
"We needed to consolidate our debt and were referred by another mortgage broker. If someone needed a mortgage and could get conventional financing - we'd certainly recommend Capital Direct."
Brita K., Vancouver, British Columbia | April 19, 2011
"Service was excellent and highly professional! The staff are all incredibly kind and understanding. I wouldn't hesitate to recommend Capital Direct."
Helmut & Andreas J., Delta, British Columbia | April 14, 2011
"We received excellent service. We were treated respectfully. Thank you, we can now see our way out of our debt."
Monica E., Armstrong, British Columbia | April 5, 2011
"This loan helped me at a time when I really needed it. I needed some extra cash to finish renos and I'd had a hard time with my bank. Thanks Capital Direct."
Macy C., Vancouver, British Columbia | February 28, 2011
"My only concern was if I could get the mortgage, but my consultant explained everything and showed me that I had enough equity. Thank you, I now have the mortgage that fits by budget."
Dirk Z., Surrey, British Columbia |February 10, 2011
"I really enjoyed dealing with Richard. I now have the cash flow to grow my business. Thanks Richard."
Walter T., Burnaby, British Columbia | January 31, 2011
"We had a good experience - stress free. Now we have a mortgage payment that fits our budget. Keep up the great service. Thank you so much Macy!"
William G., Surrey, British Columbia | January 14, 2011
"You did something for us that the banks would not do. Thanks to you we're able to pay some accounts receivables for our business. Thanks again!"
Gordon F., Maple Ridge, British Columbia | December 20, 2010
"I was concerned if the application would be approved, but I got such a positive response with I call Macy the first time. I used the loan to finish the basement and increase the value of my home. I certainly would recommend Capital Direct to anyone. Thanks.."
Garry J., Harrison Hot Springs, British Columbia | December 18, 2010
"After hearing your ad on the radio it was time to consolidate some debt. I wasn't sure if I'd have enough equity but after speaking to the consultant she assured me you could help. I even have enough money to buy my kids and my grandson some Christmas presents. Thanks!."
Mary G., New Westminster, British Columbia | November 25, 2010
"I was newly self-employed and I wanted the money to consolidate debt and invest in my new business. Self-employment is a choice that the bank wanted penalize me for. Thankfully there are those like Capital Direct that 'think outside the box'. Thanks for helping to push my business to the 'next level'."
David M. & Margaret K., North Vancouver, British Columbia | November 17, 2010
"We have a mortgage payment that fits with our business budget and increased cash flow for reinvestment in our business. We'd dealt with you previously and so decided to return. "
Douglas M. & Patricia L., Richmond, British Columbia | October 17, 2010
"This home equity loan has allowed us to buy a new car and to focus on saving more money."
Teresa G., Halfmoon Bay, British Columbia | October 1, 2010
"We looked on the Better Business website and found very positive feedback. After speaking with Sophia, it was a very easy decision to make. Good service and friendly salesperson - Thank You!"
Lisa D., Surrey, British Columbia | August 17, 2010
"I wanted to invest in a business opportunity and my home equity loan allowed me to do that. Sophia was friendly and professional. I highly recommend Capital Direct."
Robert O., Coquitlam, British Columbia | March 23, 2010
"After negative responses from some other lending companies I heard Capital Direct on the radio. After contacting John I was able to re-organize all my high interest debt into a more reasonable rate. I now have the ability to take charge of my financial future. "
Gordon P., North Vancouver, British Columbia | February 22, 2010
"My brother recommended that I look at different 'lenders' and I really liked your presentation and applied online. I was very impressed with Sophia, her approach to helping me and explaining to me how I could repair my credit. Best service. Very impressed. "
Violet L., Vancouver, British Columbia | January 5, 2010
"The pamphlet said, "Could you use $20,000, $30,000 or even $300,000?" The simple answer was, 'Yes'! I wanted a new beginning and to consolidate some debt. My mortgage consultant, Richard, couldn't have been more reassuring every step of the way. I know have a new start and a payment to fit my budget. Thanks so very much!"
Margaret F., Victoria, British Columbia | May 15, 2009
"I wanted to take advantage of the HRTC (Home Renovation Tax Credit) and complete some home retrofit renovations. I had a 2nd mortgage with Capital Direct before and I was very pleased with the whole process and the outcome. I now have a sound mortgage with a reliable banking company and the funds to complete the renos. Thank you."
Filomena D., Vancouver, British Columbia | May 7, 2009
"As a previous customer I knew I would get clear and honest facts. I wanted a mortgage payment that would fit my budget and I had no doubt that's what I would get. Sophia always makes me feel like a person and not just a number. Thanks Sophia you're the best!"
Chenoa M., Burnaby, British Columbia | April 15, 2009
"When I was looking for pre-approval for a home I wanted to buy, a friend recommended Capital Direct to me. Because I had only dealt with my own bank previously I wasn't sure if I'd get approved for the amount I wanted to borrow. Everything was laid out very clearly, step-by-step. I now own my own home and the payments are the same if not less than most rent."
James F. & Linda A., Vancouver, British Columbia | April 2, 2009
"Hello Sophia, ...Wow! Talk about timing! We were over the moon! Sophia, you're the best! Thank you for your generosity, but most importantly, thank you for what you delivered - and what you delivered is pristine, peerless customer service. You're the consummate professional, and an absolute pleasure to work with."
Linda L., Coquitlam, British Columbia | July 25, 2008
"Olivia helped us out and she really pulled through for us. I have a new home that I can afford. Continue the excellent customer service!"
Shannon & Derek M., Surrey, British Columbia | July 25, 2008
"We'd heard advertisements for years and then friends did a second mortgage loan so they suggested we call one of the offices. I went online and you had the easiest webpage to get direct information and apply online. We consolidated debts with lower monthly payments and less interest. Liked the initial fast service for approval. The service was good and I recommend Capital Direct. It will benefit most people with interest rates that are not high like credit cards. "
Laurence L. & Beverley C., Golden, British Columbia | July 14, 2008
"We were looking to refinance and Ron called back ASAP with accurate info and in a timely response. Very professional. We wanted debt consolidation and to pull our mortgage away from CVCU. This is the first step in the right direction, thanks to your company."
Daniel T. & Patricia E., Port Coquitlam, British Columbia
"We wanted to pay off some debt and shorten the amortization on our mortgage. Now we have a payment that fits our budget, thanks John!"
Krista & Bill H., Abbotsford, British Columbia
"We wanted to do some home renovations. I would recommend Capital Direct to friends and colleagues because we were treated very nicely and are now able to finish off our bathroom and other small renos."
Sonja L., Surrey, British Columbia
"I was finding my bank difficult to deal with and decided to call Capital Direct. They helped me to renovate my home, pay off some debts & build more equity. The payment I would be making is much less than what I was paying on my debts. It was a stress free experience & John was helpful & always got back to me right away. Yes, I would recommend Capital Direct to my friends & family."
Michael M., Abbotsford, British Columbia
"You had been a great assistance to us previously in getting a mortgage and we are loyal to the people who do us well. We wanted to get the very best rate for a mortgage we could. Sophia was so outstanding and she makes the entire process simple and efficient. I have a mortgage that, not only fits my budget, but is also saving me a lot of money through a great rate. Thank you!"
Randy & Kimberly S., Crawford Bay, British Columbia
"We were planning to pay for our wedding. We visited the website and were impressed by that (the website). We realized there was a very high potential payoff and the loan worked for us. The service in the office was very clear and good - we are very pleased."
Dennis W, Surrey, British Columbia
"The loan provided me the opportunity to go ahead with my reno plans and now I'm more comfortable between pay days. I wanted to paint and re-carpet my condo. Capital Direct makes plans involving money possible."
Jennifer R.Chilliwack, British Columbia
"I wanted to clean up some credit rating after being on medical leave for a year and half. I had used your services once before and I was very grateful."
Susan G., Abbotsford, BC
"I used my home to deal with all my debts and do a few small home improvements. Initially I didn't know if this was the best course of action... it took me 3 months to decide. The web site assured me that a home equity loan will help me organize my money, and it really has! I was really impressed with how I was handled, and was not made to feel like this was not good for me. Ron explained every thing to me, and made it easy to understand. He answered all my questions, and even some that my daughter asked, that I had forgotten. I feel very comfortable referring my friends to Capital Direct if the need should arise."
Calida R., British Columbia
"Life is good! Life is starting to get back on track, and moving forward! And thank you again for all the work you did on our mortgage. You were a great help for us. I would definitely recommend Capital Direct to others (friends, family...). Have a good week!"
Jacques B., Chilliwack, British Columbia
"It was a very simple process and it took very little time and effort on my part. Capital Direct helped me continue to grow my business and clear up some debt into one payment. John was great!! Don't change a thing."
Greg S., Langley, British Columbia
"I needed some breathing room in my financial life but I didn't want to dig myself deeper. In the high price real estate market, it's extremely difficult to afford a nice home with a manageable mortgage payment but still be able to enjoy life. With Ron's help, I can breathe a bit easier knowing I can do the things I've worked so hard to earn without digging myself deeper into debt. I was attracted to Capital Direct because I know how painful banks make it to get a loan. Also, I found the web site gave me all the information I needed about Capital Direct so I was confident I made the right decision from the get-go."
Reid N., Campbell River, British Columbia
"I applied online and was approved for a mortgage loan within 48 hours. I am very impressed. Sophia and Olivia are awesome."
Glen B., Surrey, British Columbia
"We were finishing off the construction of a second home that will build equity for our children. Ronald guided us through the process very well. We would recommend to family and friends."
Muron G., Calgary, British Columbia
"We have saved money on interest in the long run and have an easier, more manageable monthly payment. I would recommend Capital Direct. Good service and good interest rate."
J.P. Obayashi, Founder, Candlelight Motion Pictures, Vancouver, British Columbia
"I want to thank you and express my heart felt appreciation, for the opportunities that you and Capital Direct have opened for me and my company, through your services. Ron Crick and Capital Direct gave me a chance at my dreams of owning and operating a film and television production company. Where many other financial institutions would not even consider offering me a second mortgage, due to my less than perfect credit history. But, Ron at Capital Direct realized the value in my home and made it possible for me to finance my dreams. I tip my hat to Mr. Crick and Capital Direct."
Linda P., Vancouver, British Columbia
"I own a new condo thanks to Capital Direct. At first I didn't understand how the mortgage process worked but Olivia at Capital Direct was great. She was available for my many enquiries and walked me through it all!"
Susan C., New Westminster, British Columbia
"I definitely liked Ron, he was very informative, personable and went out of his way for me - thank you. I have a mortgage payment that fits my budget. The potential payoff worked perfectly for me. I plan to do "step by step" cosmetic updates on my home. I would recommend you highly because of the wonderful service I received. Thank you."
M. Tam, Burnaby, British Columbia
"I would recommend Capital Direct because of the wonderful service I received. I saw a Capital Direct ad, and initially my main concern was how much does it cost? I wanted to renovate my home but was unsure if the loan could really solve my problem. After visiting Capital Direct, my problems were solved and I got money to start the renovation work straight away."