What People Say
Richard was an extremely helpful and pleasurable person to work with, as were all the staff in the office. That is what makes a difference in today's market. The process was easy and Richard was great to work with, funny, but yet a consummate professional. Thanks for all! It is rare to walk out of a business transaction happy and without stress, knowing that your account, no matter how small, is important and being given importance. Richard and staff made me feel this way. PS - Great coffee!
John B., Toronto, ON
We have new projects ramping up for our business. Business owners, such as myself, do not have enough flexibility with traditional banks to raise interim funds. Macy was very helpful. We received funding to assist with a number of project.
William A., Surrey BC
I was treated with respect from the moment I walked in the door. I very much enjoyed working with my mortgage consultant, very professional, yet made me feel relaxed and comfortable. The mortgage payment will really help with my budget and let me make improvements to my home, thus making my equity in my house even better. I was very impressed with the service Capital Direct provided. My mortgage planner explained every thing I needed to know. I would recommend C.D. to anyone in need of a mortgage. I liked the way everything was explained to me. My files and paperwork were done quickly and efficiently, I did not have to wait long hours, paperwork was all prepared and ready for signing. Thank you for your great service.
Eboya C., Toronto, ON
I saw and heard Capital Direct's advertisements and website. Looking to consolidate debts. I realized the payoff and liked the consultants. I would recommend Capital Direct. George & Macy were very informative and professional. The process was smooth.
Erika M., Coquitlam, BC
Please tell us what you think

Thank you for choosing Capital Direct for your mortgage needs. We greatly appreciate your business.

We would appreciate if you would take a short survey to give us your feedback. Your comments will be used by our management team.

We value your opinion and look forward to hearing about your experience.

  • Contacting Capital Direct

    • 1. How would you rate your experience with Capital Direct?

      Unsatisfactory | Great

      2. What sparked your initial inquiry to Capital Direct?

      Examples:
      You had very positive feedback from an existing client who used Capital Direct for similar reasons.
      You visited our website and were impressed with what you saw.
      You heard or saw one of our advertisments

      3. What are some of the benefits you were hoping to gain as a result of Capital Direct?

      Examples:
      You wanted to consolidate debts
      You were looking to purchase a new home
      You wanted to start a new business
      You wanted to buy a new car
      You wanted to take a dream vacation

      4. What were some of the concerns working with Capital Direct?

      Examples:
      Will the benefits outweight the cost?
      How much will it cost?
      Can I afford a new home?
      Will I improve my cash flow?
      Is my situation too hopeless?

      5. What helped you make the decision to go ahead with Capital Direct?

      Examples:
      You spoke with one or more of our existing clients who enjoyed great results from being involved with Capital Direct.
      You realized there was a very high potential payoff for you if the loan did actually work for you.
      You liked the mortgage consultant you worked with.

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  • Working with Capital Direct

    • 6. What are some of the specific benefits you have recieved from participating in our mortgage program?

      Examples:
      You own you own home, and you don't have to pay rent
      You have a mortgage payment that fit your budget
      You have money you need to get your business started
      You can now take a vacation with your kids
      You have purchased a second home which will bring equity for your kids

      7. Would you recommend Capital Direct to your friends and colleagues?

        

      Why do you feel this way?

      8. What else can we do to improve our service and value to clients like you?

      9. Who was your mortgage planner?

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  • Your Information

    • 10. May we have your permission to use and/or publish protions of your comments or quotes in our marketing (which may include print, broadcast, electronic, and internet media)? (This will always be done in a low key and totally professional way.)

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